Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Audenza Arvostelut | Asiakaspalvelun arvostelut kauppiaasta https://www.feefo.com/reviews/miafleur | Feefo

Näytetään kaikki 2,124 arvostelua

Christine Vize

6 years ago

Ostopäivä: 13/10/2017

Mitä Christine Vize sanoi Audenza:

Item was well packed. The offer of a refund with free return when I was disappointed with the item, demonstrates responsive customer service.

Tuotearvostelut

I was very disappointed with the large planter. It was surprisingly light in weight when for the price I expected something substantial. It is also very basic looking, both the metal and wooden parts.

...

Lue kokonaan

Hollie

Audenza

6 years ago

Hi Christine, I'm so sorry to hear that you're disappointed with your planter. This item has been handcrafted from iron and mango wood and it has been one of our best selling items this year. We haven't had any other feedback of this nature, so we're really surprised to hear you're unhappy.

I can see that you have not contacted us at all to discuss this item, or to arrange to return it to us.

So I'm going to drop you an email now to discuss this further, because I would like to get a better understanding of what the issue is, and to arrange for you to return this to us for a full refund.

Kind regards, Hollie

Christine Vize

6 years ago

Thank you for contacting me, and offering a free return of the goods, your customer service is very responsive.

Adrienne Bull

6 years ago

Ostopäivä: 09/10/2017

Mitä Adrienne Bull sanoi Audenza:

Beautiful range of products. Fast delivery. Well packaged item

Hollie

Audenza

6 years ago

Thank you so much for your kind review :-)

Tuotearvostelut

Luotettu asiakas

6 years ago

Ostopäivä: 06/10/2017

On this occasion everything was done well. Ordering online, notification of progress, delivery. Delighted with the three vases, bought with gift giving in mind, however now the desire to keep two of

...

Lue kokonaan

Hollie

Audenza

6 years ago

Thanks so much for your review! We're thrilled to hear you're happy with the vases and thank you for your kind words too :-)

Luotettu asiakas

6 years ago

Ostopäivä: 04/10/2017

As they did not do anything wrong it must be alright.

Tuotearvostelut

good sized object , if you like bugs ( grasshopper ) this is an attractive object.good finish to it. Well packaged. Too slow delivery from purchase given the postage cost hence 4 stars

Hollie

Audenza

6 years ago

Thanks so much for your review. I'm really pleased to hear that you like the grasshopper, but naturally sorry to hear that you felt the delivery time wasn't speedy enough.

I have double checked your order and can see that it was delivered in 4 working days after purchase, which is within our 3-5 working day time frame. We are a small, family run business, however we always working to improve our delivery services as we grow as a company. So we value feedback like this. Thanks again for your review, Hollie.

Barbara Kennedy

6 years ago

Ostopäivä: 04/10/2017

Mitä Barbara Kennedy sanoi Audenza:

💕 the beautiful pink silky sheep-skin. An extravagant purchase to enhance my ‘throne’ in the lounge while recovering from an operation. A glamorous accessory which I love. Trying hard to resist buyin

...

Lue kokonaan

Hollie

Audenza

6 years ago

We're absolutely thrilled to hear how happy you are with your sheepskin rug! Wishing you a speedy recovery.

Tuotearvostelut

Anne louise Naylor

6 years ago

Ostopäivä: 04/10/2017

Mitä Anne louise Naylor sanoi Audenza:

Great products . Many thanks

Hollie

Audenza

6 years ago

Thanks for your review! :-)

Juliette Adams

6 years ago

Ostopäivä: 04/10/2017

Mitä Juliette Adams sanoi Audenza:

Look great on the wall and the colours look just as on the website.

Hollie

Audenza

6 years ago

Thanks so much for your review, Juliette!

Denise Greaves

6 years ago

Ostopäivä: 04/10/2017

Mitä Denise Greaves sanoi Audenza:

Fast, efficient service and delivery every time I order.

Hollie

Audenza

6 years ago

This is fantastic to hear, thank you!

Tuotearvostelut

Jutta

München, Germany

6 years ago

Ostopäivä: 03/10/2017

Mitä Jutta sanoi Audenza:

Perfekter Service und Beratung vor dem Kauf, sehr persönlich gehaltene Korrespondenz und Information zur Lieferung ins Ausland.

Hollie

Audenza

6 years ago

This is really great to hear. Danke schöne, Jutta! :-)

Tuotearvostelut

Luotettu asiakas

6 years ago

Ostopäivä: 02/10/2017

Prompt efficient delivery.All goods well packed.The vases are good quality.I have searched for months for something different and now have found the ideal items

Hollie

Audenza

6 years ago

We're so pleased to hear this. We scour the globe to find lots of unusual pieces!

Etkö ole saanut arvostelukutsua?

Tietoja: Audenza

Audenza is an award winning online homeware boutique; created to add edge, style and interest to the homes of interesting people. Selling a fabulously quirky selection of homewares which ooze character and scream fearless style. Think iconic, bold and statement furniture, accented with eclectic, unique and ever so slightly eccentric home accessories. Life’s too short to live in a beige box. It’s time to unleash the colour, release the kitsch and surround ourselves with pieces we love. It’s time to create homes that are as beautiful and unique as we are. We hear you. We are Audenza, ‘The ones who dare’.

Lue kokonaan

0116 2986393

The Potato Store, Knighton Junction Lane, Leicester, Leicestershire, LE2 6AR, United Kingdom

Miksi Feefo-arvosteluihin voi luottaa?

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Luxury Tibetan Sheepskin Rug- PinkSee previous comment aboveLisää arvosteluja tästä tuotteesta (1)Avaa tuotteen verkkosivusto

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Miten Feefo-arvostelut kerätään?

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Miten tarkastamme arvostelut?

Miten käsittelemme väärennettyjä arvosteluja?