Hello Lesley,
Thank you for taking time out of your day to leave us feedback regarding your recent order, we really do appreciate all comments left here for us.
We are sorry to hear your order has not arrived, we have checked with Royal Mail, and the order shows as out for delivery today.
Due to the strike by Royal Mail your parcel was delayed, therefore we have refunded the delivery charge back to you.
We apologise for any inconvenience caused by this.
Kind regards,
Lee