Suzuki took care of every aspect and I didn't even have to involve my insurers
Anwen L
Suzuki Insurance & Accident Aftercare
6 years ago
Many thanks for your 5 star rated review. We are very pleased to hear that everything ran smoothly for you and you were pleased with Suzuki Accident AfterCare service. Let us know if there is anything else we can help you with.
Mitä Joanne sanoi Suzuki Insurance & Accident Aftercare:
The service was excellent by the repair company. I was kept up to date through the whole process!
My only criticism would be that due to lack to parts in the U.K. the process took longer than expecte
Mitä Alan sanoi Suzuki Insurance & Accident Aftercare:
Looked after everything from start to finish.
Anwen L
Suzuki Insurance & Accident Aftercare
6 years ago
Thank you for your 5-star feedback. We're delighted to hear how pleased you were with the service you received. Let us know if there is anything else we can help you with.
Quick to respond
Helpful
Ability to provide very good service
Anwen L
Suzuki Insurance & Accident Aftercare
6 years ago
Thank you for your wonderful review. We're delighted to hear how pleased you were with the service you received and that the entire process was straight forward and efficient for you. Let us know if there is anything else we can help you with.
Mitä Orla sanoi Suzuki Insurance & Accident Aftercare:
Never use this service again
Anwen L
Suzuki Insurance & Accident Aftercare
6 years ago
Many thanks for your feedback following your recent incident. We are very sorry that you weren’t happy with the service you received. We have passed your comments onto our customer experience team who will contact you to discuss this further.
Mitä Christine sanoi Suzuki Insurance & Accident Aftercare:
Communication was not that great, and it went on too long,
Anwen L
Suzuki Insurance & Accident Aftercare
6 years ago
Many thanks for your feedback. We will look into the points you have raised and we can open a complaint on your file to discuss further should you wish. I can see from the notes that we were pursuing the claim through the third-party insurer but due to an incorrect vehicle registration we had for the third party this took us longer than we would have liked. I also note that we had a slight parts delay whilst your vehicle was in with our repairer, to which we can only apologise for. We will pass your comments onto the file handler in order to continually improve our services.
Mitä Veronica sanoi Suzuki Insurance & Accident Aftercare:
They were brill came & picked up my car dropped off my curtesy car & kept me updated until my car was ready very pleased
Anwen L
Suzuki Insurance & Accident Aftercare
6 years ago
Thank you for your 5-star review. We’re very pleased to hear that you were so happy with the service you received. If we can help further please don’t hesitate to ask.
Mitä Eric sanoi Suzuki Insurance & Accident Aftercare:
Very helpful, kept me informed every step of the way. Made sure I was OK so did not only focus on vehicle.
Would have given 5 stars but was not able to keep hire car for period when on holiday and had
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Anwen L
Suzuki Insurance & Accident Aftercare
6 years ago
Thank you for your feedback. With regard to the hire vehicle, unfortunately the third party insurer would not pay for the hire car to remain at the repairers whilst not in use during your holiday. We were glad to hear that you were otherwise happy with the experience.
Response to my claim was first class. Repairs completed to my full satisfaction.
At Insurance renewal I was offered a £250.00 voucher towards any repair. I was informed that it would take 4-7 weeks to
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Donna O
Suzuki Insurance & Accident Aftercare
6 years ago
Thank you for your positive comments - we're glad you were pleased with your repair.
I have asked our customer service team to contact you directly regarding your Excess Return voucher.
Mitä Sonya sanoi Suzuki Insurance & Accident Aftercare:
The whole experience was smooth and flawless. South Street Motors staff were accommodating, polite and friendly. The repair to my car was excellent. I would highly recommend my friends who have Suzuki
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Anwen L
Suzuki Insurance & Accident Aftercare
6 years ago
Thank you for reviewing your experience with Suzuki Accident Aftercare. We’re delighted to hear how pleased you were with the service you received. If there is anything else we can help with, please don’t hesitate to ask.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
