Dear Derek,
thank you for your feedback and time.
We do manage more than 100 villas all around Sicily and off shore islands, and sometime is a little bit complicated to stop by every single villa, especially in high season, even to say hello. As a matter of fact we receive a very efficient cooperation from our property owners. However at Villa Deodata, Carmelina, the property owner, IS actually our rep as she is Australian English speaking mother-tongue and perfectly knows the area of Cefalù.
Indeed I’m very disappointed to hear that she hasn’t provided local information and will pass your comments over to her. However I have to point out that there must be an in-villa local info booklet available.Hope you enjoyed your holiday in Sicily and the villa overall.