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Mrs Dina Loskot
5 years ago
Date de l'achat : 27/03/2019
Ce que Mrs Dina Loskot a dit à propos de Alexander & Co:
Good prompt management services, however I do think the admin fees they charging is quite high, they have advised me the cost of changing the rent due date going to cost me 150£! I’m not happy for tha
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Alison Dollan
Alexander & Co
5 years ago
Many thanks for yourfeedback and we are looking into our fees with immediate effect.
Ce que Mrs V Tavarro a dit à propos de Alexander & Co:
Not good in dealing with complaints. One of my complaints is, at checked out inventory, they missed out some damages and was not resolved. Tenants left the house filthy because the organisation is ver
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Derek Turney
Alexander & Co
5 years ago
I am really sorry to hear about your experience, I would like to take the opportunity to rectify these areas of concern for you. As the manager of Aylesbury Property Management you can reach me on 01296 710201 or derek.turney@alexanderandco.co.uk and I would be happy to discuss this further with you.
Ce que Mr Darran Servat a dit à propos de Alexander & Co:
After renting this property for more than six years and moved in after a very quick turn around that even the carpets hadn’t been cleaned or kitchen cleaned one would expect a certain amount of wear a
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Sophie Moore
Alexander & Co
5 years ago
Dear Mr Servat
Thank you for your recent review. I am sorry to hear you were unhappy with the check out service. The check out report was completed by an external company and the clerk would have compared the condition of the property at the end of tenancy vs the original inventory report and would only compare photographs and condition at each stage.
I am more than happy to look into this further for you if you wish to contact me personally at the office on 01869 222259.
Kind Regards
Sophie
Hello, I think they are very good and they helped me to get a house in very good conditions and I am very happy. Thank you for everything.
Sophie Moore
Alexander & Co
5 years ago
Thank you so much for your recent review, we are delighted to hear you are happy with the property and that the house is in a good condition.
Please let us know if we can be of any further assistance.
Wishing you a lovely rest of your week.
Best wishes
Sophie
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