Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Le Boat Commentaires | Commentaires sur le service à la clientèle pour https://www.feefo.com/reviews/le-boat-us | Feefo

CM

Claus Mygind

5 years ago

Date de l'achat : 15/09/2018

Ce que Claus Mygind a dit à propos de Le Boat:

This branch of Le Boat (Jarnac) really took good care of the boats. We were very pleased. The staff was very helpful.

Évaluations des produits

0

MK

Mike Kobold

Monarch Beach, CA

5 years ago

Date de l'achat : 27/09/2018

Ce que Mike Kobold a dit à propos de Le Boat:

Friendly staffs at Migennes and Tannay. Special thanks to Neal and Dominic at Migennes.

Évaluations des produits

Problems with boat: had to do a complete "electrical reset" several times while underway....one resulted in damage to boat. This is the same problem we had with a Vision 3 several years ago on Canal

...

Tout lire

Heather Whiting

Le Boat

5 years ago

Thank you for telling us about your experience. We have passed this on to operations and please know that they have been busy upgrading more of our Vision fleet for the 2019 season.

0

Mauvais

5 years ago

Date de l'achat : 14/09/2018

The fleet is tired and employees are not very excited to help with replacing worn parts. We were given a boat hook that was broken and would not extend as well. When I asked at a LeBoat base for a rep

...

Tout lire

Heather Whiting

Le Boat

5 years ago

Thank you for your comments and constructive feedback. We are glad you felt you had a great experience and have forwarded your observations onward for review also. Thank you for cruising now a few times with us and we look forward to hosting you again on one of our many other destinations in the future.

Évaluations des produits

0

RN

Robert Noterman

5 years ago

Date de l'achat : 30/09/2018

Ce que Robert Noterman a dit à propos de Le Boat:

Very friendly and helpfull staff both in Port Cassafiers as in Castellnaudry. The boat was great, easy to use, cabins were large with lots of storage space.

Heather Whiting

Le Boat

5 years ago

Thank you for

Chris Goodenough

Le Boat

5 years ago

Thank you for taking the time to let us know about your recent cruise. The towns along the Canal du Midi are wonderful to spend time in. Our vacation planners are always available to help you with your itinerary and to offer information and advice on your cruising. We would be happy to discuss your next Le Boat cruise with you to ensure you get the maximum enjoyment in all stops. 1-800-734-5491. We hope to welcome you back on board with Le Boat soon

Évaluations des produits

Great experience, but a bit too large of a distance to do in 7 days. Many locks have delays , we would have preferred to be able to spend more time in different towns along the way, but because of tim

...

Tout lire

Heather Whiting

Le Boat

5 years ago

Thank you for taking the time to let us know about your recent cruise. The towns along the Canal du Midi are wonderful to spend time in. Our vacation planners are always available to help you with your itinerary and to offer information and advice on your cruising. We would be happy to discuss your next Le Boat cruise with you to ensure you get the maximum enjoyment in all stops. 1-800-734-5491. We hope to welcome you back on board with Le Boat soon

0

Mauvais

5 years ago

Date de l'achat : 14/09/2018

Overall, the Le Boat experience would have been 5-star except for a couple of small complaints. The check-in process was good; the staff were friendly and helpful. The documentation on the boat was

...

Tout lire

Heather Whiting

Le Boat

5 years ago

Many thanks for providing your comments following your recent cruise. We are so pleased to hear that you enjoyed your trip despite your concern about the pick up and drop off times. We always aim to get customers underway as early as we can but this is not always possible due to operational constraints. We are sorry if this affected your plans and we have forwarded your comments onward for review and consideration. We hope you'll cruise with us again soon!

Évaluations des produits

0

GC

Greg Burke TheLuxuryVacationGuide.com

Kennebunkport Maine

5 years ago

Date de l'achat : 15/09/2018

Ce que Greg Burke TheLuxuryVacationGuide.com a dit à propos de Le Boat:

We had a magical adventure in the Burgundy Valley and are now working on figuring our our next LeBoat Adventure! See our write up and photos at: *******************************************************

...

Tout lire

Évaluations des produits

0

MK

Marie Knight

Virginia

5 years ago

Date de l'achat : 26/09/2018

Ce que Marie Knight a dit à propos de Le Boat:

Everyone that we interacted with from Le Boat was friendly, helpful, and responsive! They helped us with all questions we had prior to the trip, and even helped us arrange taxi transfers. Check-in and

...

Tout lire

Évaluations des produits

0

ON

Ofir Nahum

5 years ago

Date de l'achat : 08/09/2018

Ce que Ofir Nahum a dit à propos de Le Boat:

very bad - old and dirdy boat with poor maintenance and water leaks.

Heather Whiting

Le Boat

5 years ago

Thank you for taking the time to offer us your feedback. It's important that we hear when things don't go as planned. We are very sorry to learn of the problems you experienced. This is not typical of a Le Boat vacation, so we have asked our Customer Relations Team to contact you to discuss your experience with you directly.

Évaluations des produits

0

Mauvais

5 years ago

Date de l'achat : 26/09/2018

I thought it was good but I would suggest having more people at check in as we were the first ones and the other people had to wait 2 hours

Heather Whiting

Le Boat

5 years ago

Thank you for taking the time to send your comments. We are glad you enjoyed your vacation and will forward your feedback onward for review. We hope you'll cruise with us again soon!

Évaluations des produits

0

DC

David Caywood

Memphis, TN

5 years ago

Date de l'achat : 07/09/2018

Ce que David Caywood a dit à propos de Le Boat:

Great people.

Heather Whiting

Le Boat

5 years ago

What fantastic feedback. Thank you for sending it. We love Canada too!

Évaluations des produits

0

Le Boat Évaluations

Jarnac - JarnacA fun vacation spot lots to seeAutres évaluations de ce produit (7)Voir le site Web du produit

Caprice (4+2)It’s an older model, but still fun to sail. Like a little sports carAutres évaluations de ce produit (24)Voir le site Web du produit

Migennes - TannayDidn't buy anything but fuel.Autres évaluations de ce produit (12)Voir le site Web du produit

Vision3 (6+3)Problems with boat: had to do a complete "electrical reset" several times while underway....one resulted in damage to boat. This is the same problem...Autres évaluations de ce produit (37)Voir le site Web du produit

Castelnaudary - CastelnaudaryWe've done the Canal du Midi twice in the past and thoroughly enjoyed the countryside and canal experience. We left however, from Narbonne and found t...Autres évaluations de ce produit (2)Voir le site Web du produit

Nautilia (8+2)This vessel has a nice floor plan and was very comfortable for our party of four. Again, the fleet is tired and needs a thorough going over or replace...Autres évaluations de ce produit (3)Voir le site Web du produit

Port Cassafieres (Midi) - CastelnaudaryGreat experience, but a bit too large of a distance to do in 7 days. Many locks have delays , we would have preferred to be able to spend more time in...Autres évaluations de ce produit (21)Voir le site Web du produit

Vision3 (6+3)Everything was fine, except we ordered 6 biles, but 2 of them were inoperable.Autres évaluations de ce produit (37)Voir le site Web du produit

Messac - MessacWe went from Messac to Josselin and back to Messac, via La Gacilly. Both the river segments and the canal segments are beautiful, with many interesti...Autres évaluations de ce produit (11)Voir le site Web du produit

Tango (4+2)I filled this out once but it wasn't saved.Autres évaluations de ce produit (8)Voir le site Web du produit

Migennes - TannayOutstandingly beautiful and when you figure the boat is your lodging and your entertainment for the week it is exceptional value too!...Autres évaluations de ce produit (12)Voir le site Web du produit

Horizon (2+3)The Horizon Boat is fantastic. We want this same boat next time!Autres évaluations de ce produit (40)Voir le site Web du produit

Tannay - MigennesOverall, this was a nice trip. The only reason why this is not 5 stars is because there are several villages along the way that no longer had operatin...Autres évaluations de ce produit (14)Voir le site Web du produit

Elegance (6)This boat has plenty of space and was in good condition!Autres évaluations de ce produit (17)Voir le site Web du produit

Jarnac - Jarnacafter such a bad experience with the boat - I left it and got another vacation.Autres évaluations de ce produit (7)Voir le site Web du produit

Vision3 (6+3)Did not give me any refund for this.Autres évaluations de ce produit (37)Voir le site Web du produit

St Jean de Losne - Fontenoy le ChateauIt was very serene and quiet, im glad we picked late in the season because i can't imagine going through all the locks waiting in line. I also liked t...Autres évaluations de ce produit (4)Voir le site Web du produit

Vision3 (6+3)We had a pretty big boat 58 feet and the bow thruster stopped working. Fortunately my husband handles and drives big boats but I think the maintenanc...Autres évaluations de ce produit (37)Voir le site Web du produit

Smiths Falls - Smiths FallsLower Rideau is perfect. Much more open water than Europe.Autres évaluations de ce produit (59)Voir le site Web du produit

Horizon (2+3)My only concern is the lack of places to more up to for the night.Autres évaluations de ce produit (40)Voir le site Web du produit

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?