Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

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Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

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Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

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Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Le Boat Commentaires | Commentaires sur le service à la clientèle pour https://www.feefo.com/reviews/le-boat-us | Feefo

TC

Tom Cheney

Montrose, Co. USA

5 years ago

Date de l'achat : 01/09/2018

Ce que Tom Cheney a dit à propos de Le Boat:

Le Boat has misappropriated my 350 euro damage deposit ($402.32 US), forcing me to make a claim back through my credit card company (Bank of America). The representative of Le Boat cleared us at our d

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Heather Whiting

Le Boat

5 years ago

Hello Mr. Cheney, We are dismayed to hear that you have not received a response from your inquiries. Our base staff would have released the hold on the funds on the day you checked out. However, it sometimes takes a couple of weeks for this process to complete through the bank. Rest assured your funds will be available to you soon. We apologize for any inconvenience or worry that this bank delay may have caused and we hope you enjoyed your experience on your Le Boat vacation.

Évaluations des produits

Le Boat has misappropriated my 350 euro damage deposit. Le Boat's agent at Boofheim inspected the boat when I returned it and noted no damages. I was told then the deposit would be returned from anoth

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Heather Whiting

Le Boat

5 years ago

Hello Mr. Cheney, We are dismayed to hear that you have not received a response from your inquiries. Our base staff would have released the hold on the funds on the day you checked out. However, it sometimes takes a couple of weeks for this process to complete through the bank. Rest assured your funds will be available to you soon. We apologize for any inconvenience or worry that this bank delay may have caused and we hope you enjoyed your experience on your Le Boat vacation.

See prior comments I am totally dissatisfied with Le Boat's handling of my account with its miss-appropriation of my 350 Euro damage deposite.

Heather Whiting

Le Boat

5 years ago

Hello Mr. Cheney, We are dismayed to hear that you have not received a response from your inquiries. Our base staff would have released the hold on the funds on the day you checked out. However, it sometimes takes a couple of weeks for this process to complete through the bank. Rest assured your funds will be available to you soon. We apologize for any inconvenience or worry that this bank delay may have caused and we hope you enjoyed your experience on your Le Boat vacation.

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JF

Jack Fish

Lexington, KY

5 years ago

Date de l'achat : 01/09/2018

Ce que Jack Fish a dit à propos de Le Boat:

Smith Falls to Kingston is an interesting itinerary. The Canada staff is very helpful. The Canada boats are new and have some bugs to work out. In our experience, the boats need air conditioning.

Heather Whiting

Le Boat

5 years ago

We are so glad you had a great time. It certainly was a hotter summer than usual and we will bring your feedback forward.

Évaluations des produits

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TU

Thomas Underwood

5 years ago

Date de l'achat : 05/09/2018

Ce que Thomas Underwood a dit à propos de Le Boat:

Would recommend to others, check in and check out very both very easy, explanation of boat operation was thorough

Évaluations des produits

0

AG

Arnold Gross

5 years ago

Date de l'achat : 27/08/2018

Ce que Arnold Gross a dit à propos de Le Boat:

We would certainly recommend LeBoat and this was our fourth trip with them. The service at registration and at the base were outstanding. The Holland trip was our most challenging because of the natur

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Évaluations des produits

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TS

Takashi Saida

5 years ago

Date de l'achat : 24/08/2018

Ce que Takashi Saida a dit à propos de Le Boat:

メンテナンスが行き届いており、清潔な船を、魅力的な場所で借りられて、満足です。

Évaluations des produits

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Mauvais

5 years ago

Date de l'achat : 18/08/2018

Batteries did not work properly from the very beginning. The bimini was broken and it was not replaced. The boat was evidently ill treated by previous users.

Évaluations des produits

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JJ

John Jimison

6 years ago

Date de l'achat : 25/08/2018

Ce que John Jimison a dit à propos de Le Boat:

The staff people we dealt with were friendly and helpful, but were too busy both on our departure and return to give us much time. We were given an older boat that had electrical issues requiring a s

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Heather Whiting

Le Boat

5 years ago

Many thanks for providing your comments following your recent cruise. We are glad that you feel you had a great trip but we are sorry to read that some aspects of your cruise did not meet your expectations. Your comments have been forwarded to our operations team for their actions. Thank you again for your feedback. We always take feedback on board as it is the best way to ensure we are delivering an excellent service to our customers.

Évaluations des produits

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RS

Rich Siegel

6 years ago

Date de l'achat : 25/08/2018

Ce que Rich Siegel a dit à propos de Le Boat:

Fast and friendly check out and check in. Very helpful in getting an electric ice cooler.

Évaluations des produits

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HR

Hugh Reeves

6 years ago

Date de l'achat : 25/08/2018

Ce que Hugh Reeves a dit à propos de Le Boat:

Everything worked as advised, no problems with the boat or navigation.

Évaluations des produits

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AS

Alex Strizhev

6 years ago

Date de l'achat : 17/08/2018

Ce que Alex Strizhev a dit à propos de Le Boat:

Personnel was very helpful. This was our first canal boating experience and naturally we had lots of questions. All were patiently answered.

Heather Whiting

Le Boat

5 years ago

Thank you for your feedback. We have forwarded it to the base so that they have heard your kind words. We are happy you enjoyed your experience and look forward to you cruising with Le Boat again sometime in the future.

Évaluations des produits

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Le Boat Évaluations

Hesse - BoofzheimLe Boat has misappropriated my 350 euro damage deposit. Le Boat's agent at Boofheim inspected the boat when I returned it and noted no damages. I was ...Autres évaluations de ce produit (12)Voir le site Web du produit

Clipper (4+2)See prior comments I am totally dissatisfied with Le Boat's handling of my account with its miss-appropriation of my 350 Euro damage deposite....Autres évaluations de ce produit (21)Voir le site Web du produit

Smiths Falls - Smiths FallsThe locks are spectacular. There are few dockage locations with nice shower/toilet facilities which would not be a problem if there were more locatio...Autres évaluations de ce produit (59)Voir le site Web du produit

Horizon4 (8+1)The Horizon 4, with fore and aft thrusters, is very easy to maneuver. Aside from the lack of AC, no screens on the saloon windows, and an inadequate ...Autres évaluations de ce produit (27)Voir le site Web du produit

Migennes - MigennesI was very satisfied with the service but am getting a little annoyed at having to take a survey every time I do somethingAutres évaluations de ce produit (12)Voir le site Web du produit

Tango (4+2)SsdddvggddddddddddcvvvbggdsxghyrrddAutres évaluations de ce produit (8)Voir le site Web du produit

Vinkeveen - VinkeveenWhether a couple group of friends or family the places visited - Utrecht, Gouda, the Hague were delightful.Autres évaluations de ce produit (21)Voir le site Web du produit

Crusader (6)We know this boat well and the configuration fits our needs perfectly. It is, however an old boat with a minimum of luxuries. We enjoyed it but might ...Autres évaluations de ce produit (5)Voir le site Web du produit

Smiths Falls - Smiths Fallsカナダのすばらしい大自然へのアクセスに良好なよい町だった。Autres évaluations de ce produit (59)Voir le site Web du produit

Horizon2-S (4+1)新品ですばらしい船だった。家内も大満足とのことだった。Autres évaluations de ce produit (32)Voir le site Web du produit

Castelnaudary - HompsThe boat was not in perfect conditions however we enjoyed the family trip and it is going to be unforgettable.Autres évaluations de ce produit (15)Voir le site Web du produit

Magnifique (8+2)I explained it in the previous fieldsAutres évaluations de ce produit (52)Voir le site Web du produit

Narbonne - TrebesThe Canal du Midi deserves its fame for its beauty and historical significance, and cruising it by boat is clearly the best way to appreciate it....Autres évaluations de ce produit (13)Voir le site Web du produit

Magnifique (8+2)The Magnifique we rented was clearly an older boat with many signs of age. That would have been all right if it had not also had electrical problems,...Autres évaluations de ce produit (52)Voir le site Web du produit

Smiths Falls - Smiths FallsOnly thing better would be to have a one way rental and screens on the door and wheel house hatches.Autres évaluations de ce produit (59)Voir le site Web du produit

Horizon (2+2)Only thing better would be a one-way rental and screens on the back door and wheelhouse windows.Autres évaluations de ce produit (40)Voir le site Web du produit

Castelsarrasin - Le Mas d'AgenaisPlenty of interesting places to visit and excellent marinas everywhere.Autres évaluations de ce produit (7)Voir le site Web du produit

Vision3 (6+3)Great value for the money. See parts of France missed by most tourists.Autres évaluations de ce produit (37)Voir le site Web du produit

Boofzheim - HesseService is great, boat can be improved.Autres évaluations de ce produit (8)Voir le site Web du produit

Horizon (2+2)Beds are too firm. We frequently charter sailboats around the world and do know that beds will not be as comfortable as at home, but on Horizon beds a...Autres évaluations de ce produit (40)Voir le site Web du produit

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?