The website booking system is primitive. To go through the pain staking process of almost making a booking only to find that I had to organise a Securecard and that all the booking details were then l
...
Tout lire
Darrel Tinnion
ManxFerries
8 years ago
Thanks for your feedback and for your time.
As discussed, we have ongoing developments which will enhance the customer experience and prevent similar situations occurring in the future.
Found initial contact difficult.
Once contact established process okay.
Screen information needs to be on line for a longer period. I am a pensioner and work slowly
My e-mail data took a long time to
We messed up on the date and then had landline issues at our end for about a week. Customer service made the changes and went out of their way to stay in touch till the line was fixed and we could co
I do think it is unreasonable to keep all the money paid if you have to cancel. I know it is possible to rebook but if you cannot do that taking over £300 for nothing is not good.
Excellent to arrive early! Could not use your website to book. Talked to a very helpful and friendly chap on the phone who sorted it all out quickly for me. Great idea the pet parlour. That's why we s
Book your ferry tickets online to and from the Isle of Man to the ports of Douglas, Heysham, Liverpool, Belfast, Dublin, Birkenhead and Larne with Manx Ferries.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Book your ferry tickets online to and from the Isle of Man to the ports of Douglas, Heysham, Liverpool, Belfast, Dublin, Birkenhead and Larne with Manx Ferries.
