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ManxFerries Évaluations

http://www.manxferries.com
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évaluations au cours de la dernière année

ManxFerries n'est plus un client actif de Feefo
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PA
Paul
Frome
8 years ago
Date de l'achat : 05/05/2016
Ce que Paul a dit à propos de ManxFerries:
User friendly website.
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DA
David
Leeds
8 years ago
Date de l'achat : 06/05/2016
Ce que David a dit à propos de ManxFerries:
I was disappointed to have to pay an extra £20 per person (4 passengers + car) just to change the date of my return trip from Heysham to Douglas
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SH
Shannon
Cheshire
8 years ago
Date de l'achat : 06/05/2016
Ce que Shannon a dit à propos de ManxFerries:
Quick, easy booking. Sameday travel. The staff on board are very helpful. Overall 10/10
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Mauvais
8 years ago
Date de l'achat : 05/05/2016
Used the site to book a few days on the Isle of Man. Overall, I was very happy with the service. Especially from an employee named Jordan who helped me along the way with hotels and such.
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TI
Tim
8 years ago
Date de l'achat : 11/04/2016
Ce que Tim a dit à propos de ManxFerries:
Not quite sure whether we needed to book the seats or lounge - bit confusing what it looks like and what you get!
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MR
MRS Rosalynthompstone
Banbury, Oxon
8 years ago
Date de l'achat : 04/05/2016
Ce que MRS Rosalynthompstone a dit à propos de ManxFerries:
Excellent, first class
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VI
Vicky
8 years ago
Date de l'achat : 14/04/2016
Ce que Vicky a dit à propos de ManxFerries:
Web site not clear regarding the use of Car derived vans, arrived at port only to be told that we would need to pay a further £520.00, on top of the £265 already paid, because the vehicle was classed
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Darrel Tinnion
ManxFerries
8 years ago
Hi Martyn, thanks for your time today. As discussed, I've spoken with the ferry operator and they've agreed to refund the full amount. 

Apologies for the inconvenience caused, I agree the website was not clear and we have since acted on your feedback and made the requested improvement. We've added vans/commercial vehicles to the drop down menu and when this option is selected, a pop up will appear asking customers to call us. This will prevent the same situation occurring in the future.

Thanks again for your valuable feedback and apologies again for the inconvenience you were caused.

Regards

Darrel Tinnion
Group Operations Manager
Manxferries
VI
Vicky
8 years ago
Hi Darrel, thank you very much for taking the time to contact me to discuss my issues regarding my recent booking. Your actions have restored my faith in the company and have shown me that Manxferries do care about their customers. I would certainly consider using the service again. Once again Darrel thank you very much for your help with this, it is greatly appreciated.
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HA
Hania
Canada
8 years ago
Date de l'achat : 04/05/2016
Ce que Hania a dit à propos de ManxFerries:
I was able to book with no hiccups... sometimes websites are not user friendly... your website worked well Thank you
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DA
Darren
Wellingborough, Northamptonshire
8 years ago
Date de l'achat : 07/04/2016
Ce que Darren a dit à propos de ManxFerries:
Our trip was very pleasant on board the sea cat, extremely clean and tidy around all the main decks, staff were pleasant and helpful which made my trip more enjoyable being disabled, the toilets were
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RA
Ralph
IOM
8 years ago
Date de l'achat : 03/05/2016
Ce que Ralph a dit à propos de ManxFerries:
Couldn't book via website so I had to ring them! Ship developed an engine fault just after just being serviced!
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À propos de ManxFerries
Book your ferry tickets online to and from the Isle of Man to the ports of Douglas, Heysham, Liverpool, Belfast, Dublin, Birkenhead and Larne with Manx Ferries.
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01624 654654
14 Athol Street, Douglas, Isle of Man, IM1 1JA, Isle of Man
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À propos de ManxFerries
Book your ferry tickets online to and from the Isle of Man to the ports of Douglas, Heysham, Liverpool, Belfast, Dublin, Birkenhead and Larne with Manx Ferries.