Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Audenza Commentaires | Commentaires sur le service à la clientèle pour https://www.feefo.com/reviews/miafleur | Feefo

Afficher les 2,124 commentaires

Margaret Lambert

3 years ago

Date de l'achat : 19/07/2021

Ce que Margaret Lambert a dit à propos de Audenza:

Excellent quality goods. Very well packaged and came on time. Excellent, thank you.

Sarah

Audenza

3 years ago

Hi Margaret, Thanks so much for letting us know! It is fantastic to hear that you're happy with both the service and products we provided for you! :-)

Évaluations des produits

Mauvais

3 years ago

Date de l'achat : 05/07/2021

Great service and wonderfully stylish products

Sarah

Audenza

3 years ago

It makes our day to read feedback like this and we really appreciate you taking the time to leave a review. Thanks so much!

Évaluations des produits

A bit pricey but worth every penny

Sarah

Audenza

3 years ago

Hi, Thank you so much for your feedback and we are delighted to hear you are happy with your wall plate! As you may know, we are a small family run business and we price our items as competitively as we can. However, our prices reflect the quality of the design and craftmanship, together with the all-round service that you receive. This wall plate has been carefully handmade from glazed porcelain to create a bold, statement design. Thanks again for your feedback and I hope this goes someway to explain regarding our pricing :-)

Irene Thompson

Wigan, Lancs

3 years ago

Date de l'achat : 08/07/2021

Ce que Irene Thompson a dit à propos de Audenza:

Quick, efficient service. Item came very well packed in two sturdy boxes.

Sarah

Audenza

3 years ago

Thanks so much for letting us know, Irene! This is great to hear and we really appreciate you taking the time to leave a review :-)

Évaluations des produits

Mauvais

3 years ago

Date de l'achat : 01/07/2021

Good customer service feedback. Trolly took a while to deliver. Obviously wasn’t in stock.

Sarah

Audenza

3 years ago

Thanks for taking the time to leave us a Feefo review! It's wonderful to hear you are happy with the service we provided for you 🙂 In regard to your drinks trolley, please be assured that this was purchased as a pre-order item . This specific drinks trolley is an incredibly popular with many customers on our waiting list. Therefore, we felt that customers would prefer to be given the option of pre-ordering the item, rather than just marking it out of stock. We try to display this as clearly as possible, however we really appreciate your feedback on this. I’m also pleased to see that your trolley was successfully delivered on the 14th July, which is well-within this 8-12 week time-frame. Thanks again for taking the time to leave a review and for choosing to shop with our small, family – run business! Kind regards, Sarah

Évaluations des produits

Liked the product, but one of the tables is a little bent. I didn’t notice it straight away so I was too late to return.

Sarah

Audenza

3 years ago

I am really sorry to hear that one of your Gold Ginkgo Leaf Side Tables arrived damaged. We ask that customers get in contact with us via email within 48hrs with any items that have been damaged in transit. However, even if you are slightly outside of this timeframe, please do contact us directly on email, to see if there is anything we can do to help. However, unfortunately on this occasion, as we are now well outside this timeframe, we are unable to raise a claim with our courier to investigate the issue. Therefore, I am incredibly sorry, but I’m afraid we cannot provide any further help on this occasion. In the rare event that you ever had another issue with any future orders, please let us now as soon as you can by email, so that we can try our best to help and fully investigate the issue for you. Kind regards, Sarah

Antonette Lim

3 years ago

Date de l'achat : 08/07/2021

Ce que Antonette Lim a dit à propos de Audenza:

The gingko gold leaf table was well packaged and arrived safely. It’s a lovely addition to our new home and will defo buy from Audenza again!

Sarah

Audenza

3 years ago

This is such an amazing review to read, Antonette! We are delighted this table has made a fab addition to your home and we can't wait to welcome you back to the site again soon! :-)

Évaluations des produits

Claire Gooch

3 years ago

Date de l'achat : 07/07/2021

Médias téléversés

Voir tous les médias (1)

Ce que Claire Gooch a dit à propos de Audenza:

Great service! Saw their ‘Wow’ ornament on a post online and tracked it down to Audenza. Within a matter of days it was sitting beautifully on my shelf having been well packed in its packaging. Having

...

Tout lire

Sarah

Audenza

3 years ago

Hi Claire, thank you so much for your glowing review! (What a clever idea about it spelling MOM too!) As a small, family-run business, it makes our day to read feedback like this and we really appreciate you choosing to support Audenza. Thank you! :-)

Évaluations des produits

Mauvais

3 years ago

Date de l'achat : 07/07/2021

As usual, everything from purchase to delivery went easy and as predicted, excellent service.

Sarah

Audenza

3 years ago

Thank you for your kind words about both our service and products! It means a lot to us and we really appreciate you taking the time to leave us a review :-)

Évaluations des produits

Mauvais

3 years ago

Date de l'achat : 07/07/2021

Always quick service, so happy with purchase, and they always seem to have different items ,not your run of the mill shopping.

Sarah

Audenza

3 years ago

Hi, thank you so much for your glowing review! It makes our day to read feedback like this and we really appreciate you taking the time to leave a review. Thanks again! :-)

Évaluations des produits

Pamela Dale

3 years ago

Date de l'achat : 07/07/2021

Ce que Pamela Dale a dit à propos de Audenza:

Prompt quality service

Sarah

Audenza

3 years ago

Hi, Thanks so much for letting us know, Pamela. Great to hear!

Évaluations des produits

Jessica Cornish

3 years ago

Date de l'achat : 06/07/2021

Médias téléversés

Voir tous les médias (1)

Ce que Jessica Cornish a dit à propos de Audenza:

Great service. Fast delivery. Lovely items

Sarah

Audenza

3 years ago

Thanks for the fab review and picture, it’s always lovely to see how people style our items in their own homes. Thanks again!

Évaluations des produits

Vous n'avez pas reçu d'invitation pour un avis?

À propos de Audenza

Audenza is an award winning online homeware boutique; created to add edge, style and interest to the homes of interesting people. Selling a fabulously quirky selection of homewares which ooze character and scream fearless style. Think iconic, bold and statement furniture, accented with eclectic, unique and ever so slightly eccentric home accessories. Life’s too short to live in a beige box. It’s time to unleash the colour, release the kitsch and surround ourselves with pieces we love. It’s time to create homes that are as beautiful and unique as we are. We hear you. We are Audenza, ‘The ones who dare’.

Tout lire

0116 2986393

The Potato Store, Knighton Junction Lane, Leicester, Leicestershire, LE2 6AR, United Kingdom

Soutien à la clientèle

Pourquoi faire confiance aux avis de Feefo?

En savoir plus sur Feefo

Audenza Évaluations

Art Deco Style Pink BottleA beautiful elegant quality piece, just a bit different from the ordinary. Timeless will last a long timeAutres évaluations de ce produit (15)Voir le site Web du produit

Mini Almira Mustard Yellow Flocked BustA little smaller than expected but lovelyAutres évaluations de ce produit (23)Voir le site Web du produit

Gold Crane Side Table with Oval Glass TopLooks amazing, fits it so wellAutres évaluations de ce produit (1)Voir le site Web du produit

Orange Zebra Wall PlateA bit pricey but worth every pennyAutres évaluations de ce produit (7)Voir le site Web du produit

Colourful Toucan Pillar Candle HolderAbsolutely loved this item which matches perfectly in my lounge.Autres évaluations de ce produit (23)Voir le site Web du produit

Gold Ginkgo Leaf Side TableLiked the product, but one of the tables is a little bent. I didn’t notice it straight away so I was too late to return.Autres évaluations de ce produit (18)Voir le site Web du produit

Gold Luxe Round Drinks TrolleyLiked the product. Easy to assemble and a good price. Have seen it dearer elsewhere.Autres évaluations de ce produit (55)Voir le site Web du produit

Gold Ginkgo Leaf Side TableAutres évaluations de ce produit (18)Voir le site Web du produit

WOW Balloon Ornament & Wall DécorLove it. Haven’t come across this anywhere else.Autres évaluations de ce produit (6)Voir le site Web du produit

Gold Slithering Snake Table Lamp | Black ShadeI love it! Unusual item but everything that I had hoped for, excellent quality.Autres évaluations de ce produit (7)Voir le site Web du produit

Stalking Panther Table Lamp | Black ShadeThis lamp is so elegant,cant stop looking at it ,so well made,and sits ,beautifully in my lounge.Autres évaluations de ce produit (3)Voir le site Web du produit

Mini Almira Mustard Yellow Flocked BustCutie cutie. A little bit of quirk!Autres évaluations de ce produit (23)Voir le site Web du produit

Frida Kahlo Style Framed Prints | Set of 2Fab u Lous!. These prints are vibrancy on a wall!!!!Autres évaluations de ce produit (3)Voir le site Web du produit

WOW Balloon Ornament & Wall DécorAutres évaluations de ce produit (6)Voir le site Web du produit

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?