Merchant Logo

Naken Interiors Évaluations

Évalué
Exceptionnel

Retailer and supplier of the best furniture and home decor products for the public and trade.

Service
4.8
/5
Produit
4.8
/5

5

4

3

2

1

210

29

8

2

0

249

évaluations au cours de la dernière année

Afficher les 2,518 commentaires
VA
Veronica Alves
5 years ago
Date de l'achat : 19/09/2018
Ce que Veronica Alves a dit à propos de Naken Interiors:
Óptimo.
Merchant Logo
Brendon
Naken Interiors
5 years ago
👍 Thanks for taking the time to leave us some feedback!
Évaluations des produits

0
Partager
LM
Leigh Malpas
London
5 years ago
Date de l'achat : 18/09/2018
Ce que Leigh Malpas a dit à propos de Naken Interiors:
Helpful promptly and great quality product they helped me get next day delivery and kept me updated excellent service and will be using again
Merchant Logo
Brendon
Naken Interiors
5 years ago
👍 Thanks for taking the time to leave us some feedback!
Évaluations des produits

0
Partager
SD
Sally Dixon
5 years ago
Date de l'achat : 25/09/2018
Ce que Sally Dixon a dit à propos de Naken Interiors:
Very prompt service
Merchant Logo
Brendon
Naken Interiors
5 years ago
👍 Thanks for taking the time to leave us some feedback!
0
Partager
Mauvais
5 years ago
Date de l'achat : 08/09/2018
The day after I ordered my lamps on line there was a 15% off sale. I called Naken to ask for the discount seeing as I hadn’t even received my expensive purchase and they no that wouldn’t be possible.
...
Tout lire
Merchant Logo
Alice
Naken Interiors
5 years ago
Good Afternoon,

Thank you so much for taking the time to leave your valued feedback, we really appreciate it.

Firstly, I am really so sorry to hear of your disappointment after placing your order, as an online retailer of over 16,000 products ensuring that all of our policies and details regarding any promotions are as clear as possible, and this is extremely important to us.
We do encourage all of our customers to ensure they read these carefully to avoid any disappointment.

Just to clarify our previous communication with you, your order was placed on the 8th of September. You emailed us on the 15th of September to advise you would like this discount to be applied to your order. Our promotion then ended on the 16th of September, and we then responded to your email on Monday the 17th of September, as we are not open on weekends and by this time the promotion had ended.

As mentioned on the Newsletter of our promotion, this limited time sale, only applied to the items purchased throughout the specific time frame. We do not apply sale prices to any previous orders and it is our legal right to do so.

As an online retailer we really do understand the importance of ensuring that all of our policies are displayed as clearly as possible, so we do everything we can to make these transparent. I am pleased to see you were able to use the 10% off your first order discount, which we are happy to give to all of our customers when they first shop with us.

Regarding the Floor Lamp itself, we really do pride ourselves on offering a wide range of high-quality products so once again I am really sorry to hear that you have struggled when assembling your item. We’re always looking for ways to improve our customers' experiences, so I will be sure to pass on your product feedback for further review.

In addition, we are able to provide details of assembly for items before purchase if this is needed, so in the future if we can be of any assistance regarding this, please don’t hesitate to get in contact with our dedicated customer service team who will always try and go above and beyond to assist in any way possible.

If you have any questions or if you’d like to discuss any of the above in further detail please don’t hesitate to get back in touch with us at mail@naken.co.uk and we’ll do our absolute best to help you.

Kind Regards,
Alice.
Évaluations des produits

0
Partager
Mauvais
5 years ago
Date de l'achat : 13/09/2018
Quick efficient service
Merchant Logo
Brendon
Naken Interiors
5 years ago
👍 Thank you for taking the time to leave your feedback!
Évaluations des produits

0
Partager
RB
Roz Barr
5 years ago
Date de l'achat : 17/09/2018
Ce que Roz Barr a dit à propos de Naken Interiors:
I thought the service was excellent. Range of goods is extremely high and delivery was exactly as stated. Cannot rate it high enough.
Merchant Logo
Brendon
Naken Interiors
5 years ago
👍 Thank you for taking the time to leave your feedback!
Évaluations des produits

0
Partager
Mauvais
5 years ago
Date de l'achat : 14/09/2018
Quick and easy ordering service along with prompt delivery. Excellent product exactly as described and illustrated on website.
Merchant Logo
Brendon
Naken Interiors
5 years ago
👍 Thank you for taking the time to leave your feedback!
Évaluations des produits

0
Partager
Mauvais
5 years ago
Date de l'achat : 16/09/2018
Quick shipping .
Merchant Logo
Brendon
Naken Interiors
5 years ago
👍 Thank you for taking the time to leave your feedback!
Évaluations des produits

0
Partager
KS
Kim Sergeant
Lincoln
5 years ago
Date de l'achat : 13/09/2018
Ce que Kim Sergeant a dit à propos de Naken Interiors:
Very efficient and responsive. Replies to emails were prompt, and Alice, at Naken is exceptionally helpful.
Merchant Logo
Brendon
Naken Interiors
5 years ago
👍 Thanks very much for your review, much appreciated!
Évaluations des produits

0
Partager
FB
Faiza Butt
5 years ago
Date de l'achat : 25/08/2018
Ce que Faiza Butt a dit à propos de Naken Interiors:
It was pleasure buying from Naken, the purchase was efficently delivered.
Évaluations des produits

0
Partager
À propos de Naken Interiors
As experts in the field of home decor and furniture, we take great pride in offering an extensive and ever-growing selection of over 30,000 products. Our range is inspired by renowned luxury designer brands from around the world, and we represent more than 60 design brands, such as Light & Living, Nkuku, Garden Trading, Industville, Wireworks, Louis de Poorere, Dutchbone, Zuiver, Blomus, Aquanova and many, many more! At our core, we are dedicated to providing you with the finest quality home decor products that are hand-picked to perfectly complement your interior design vision. Our collection spans 8 main categories, each brimming with captivating and one-of-a-kind pieces that encompass various styles. In addition to style diversity, our product offerings include Rugs, Furniture, Lighting, Home Accessories and Decor items, Wallpaper, Bathroom Accessories, Kitchen & Dining and even Outdoor Furniture and Accessories.
Tout lire
Unit 7 Becks Green, Becks Green Lane, Beccles, Suffolk, NR34 8NB, United Kingdom
Award

Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les récipiendaires sont désignés sur la base des évaluations qu'ils reçoivent de leurs clients.

Dans le cadre de l'initiative Treefo
Nous travaillons avec Ecologi pour financer des projets de plantation d'arbres en échange d’avis recueillis par Naken Interiors
Pourquoi faire confiance aux avis de Feefo?

À propos de Naken Interiors
As experts in the field of home decor and furniture, we take great pride in offering an extensive and ever-growing selection of over 30,000 products. Our range is inspired by renowned luxury designer brands from around the world, and we represent more than 60 design brands, such as Light & Living, Nkuku, Garden Trading, Industville, Wireworks, Louis de Poorere, Dutchbone, Zuiver, Blomus, Aquanova and many, many more! At our core, we are dedicated to providing you with the finest quality home decor products that are hand-picked to perfectly complement your interior design vision. Our collection spans 8 main categories, each brimming with captivating and one-of-a-kind pieces that encompass various styles. In addition to style diversity, our product offerings include Rugs, Furniture, Lighting, Home Accessories and Decor items, Wallpaper, Bathroom Accessories, Kitchen & Dining and even Outdoor Furniture and Accessories.