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Ruggles Horse Rugs Commentaires | Commentaires sur le service à la clientèle pour https://www.feefo.com/reviews/ruggles-equestrian-limited | Feefo

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Mauvais

2 months ago

Date de l'achat : 24/06/2024

Your service is great. Nice quick delivery. Unfortunately don’t rate this product

Diane Leake

Ruggles Horse Rugs

2 months ago

Thank you for the review on the service which we appreciate. I sent you an e-mail some days ago but didn't hear back but happy for you to reply so we can try to resolve the issue you mentioned with the product.

Évaluations des produits

Dyed my horses legs purple. Would not use again. Was trying to help a problem and could have caused a worse one.

Diane Leake

Ruggles Horse Rugs

2 months ago

Thank you for the review. I did send an e-mail once received this review a few days ago but not heard back as obviously wished to address. Hopefully you have read it and are reassured that no repercussions according to the factory. Happy still to try and resolve this for you if you wish to respond to the e-mail.

Hannah Jones

2 months ago

Date de l'achat : 29/06/2024

Ce que Hannah Jones a dit à propos de Ruggles Horse Rugs:

Brilliant and when I had issues with my product, Dianne was exceptionally quick to respond and send out a replacement; excellent product too

Diane Leake

Ruggles Horse Rugs

2 months ago

Thank you for the review Hannah and so pleased we were able to deal with your issue and that you are happy with the product and service you received.

Lesley Oliver

2 months ago

Date de l'achat : 29/06/2024

Ce que Lesley Oliver a dit à propos de Ruggles Horse Rugs:

Fast delivery, excellent product, very happy customer

Diane Leake

Ruggles Horse Rugs

2 months ago

Thank you for the 5* review Lesley and very pleased you are happy with the service and the product purchased.

Évaluations des produits

Colin Illman

2 months ago

Date de l'achat : 22/06/2024

Ce que Colin Illman a dit à propos de Ruggles Horse Rugs:

Great service perfect fly masks

Diane Leake

Ruggles Horse Rugs

2 months ago

Thank you for taking the time to leave us a review Colin and very pleased you are happy with the service you received and the fly masks purchased.

Évaluations des produits

Mauvais

2 months ago

Date de l'achat : 21/06/2024

The first one of these I bought came up way too big and the second one fit better but the ears came out everytime she bent down to eat. I will say it's much cooler for hot weather, but the sizing just

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Diane Leake

Ruggles Horse Rugs

2 months ago

Thank you for the review. I did e-mail to enquire about the service you received as 3* flags as negative feedback from Feefo. With regard to the rug this is not feedback we have received but as mentioned on the e-mail happy to try and assist with sizing if you would like any help if you would like to reply on it.

Évaluations des produits

Had to size down as first way way too big. Ears still came out of holes when she was grazing but a cooler rug for the hot weather

Diane Leake

Ruggles Horse Rugs

2 months ago

Thank you for the review. I did e-mail to try and assist on this as this is not feedback we have received but didn't hear back. The rugs go up in 3" increments and we aim our rugs to be within 1/2-1" max of rug size stated. Happy to assist if you want to reply on the e-mail and try our best to help if you have further requirements.

Mauvais

2 months ago

Date de l'achat : 27/06/2024

Fantastic rugs and fast delivery I have several ruggles rugs they are amazing . Thank you

Diane Leake

Ruggles Horse Rugs

2 months ago

Thank you for the positive 5* review and so pleased that you are happy with the rugs purchased and service you receive. We thank you for your continued loyalty to Ruggles.

Évaluations des produits

Mauvais

2 months ago

Date de l'achat : 27/06/2024

1st fly mask I have bought that fits perfectly. Very good quality and very fast delivery. Highly recommended

Diane Leake

Ruggles Horse Rugs

2 months ago

Thank you for the 5* review and so pleased you were happy with the fit of the fly mask and the service you received.

Évaluations des produits

Emily Beech

2 months ago

Date de l'achat : 26/06/2024

Ce que Emily Beech a dit à propos de Ruggles Horse Rugs:

Great product, as described, my horse was always taking off his traditional style fly masks but keeps this on. The netting over the eyes and ears is not so fine which makes it easier to see through t

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Diane Leake

Ruggles Horse Rugs

2 months ago

Thank you very much for the review Emily and so pleased you are happy with the fly mask and the service that you received as well.

Ashleigh Hopkins

Nottingham

2 months ago

Date de l'achat : 26/06/2024

Ce que Ashleigh Hopkins a dit à propos de Ruggles Horse Rugs:

Excellent service quick and easy and helpful website. Both products are great too

Diane Leake

Ruggles Horse Rugs

2 months ago

Thank you for the positive review Ashleigh and so pleased that you were happy with the products and service you received.

Évaluations des produits

Jenny Ashman

high Pyrenees France

2 months ago

Date de l'achat : 26/06/2024

Ce que Jenny Ashman a dit à propos de Ruggles Horse Rugs:

Very prompt and product exactly as described.

Diane Leake

Ruggles Horse Rugs

2 months ago

Thank you for the 5* review Jenny and so pleased you were happy with both the product and service you received.

Évaluations des produits

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À propos de Ruggles Horse Rugs

A huge range of horse rugs/accessories for Shetland ponies, miniature horses, horses/ponies, donkeys and heavy horses. We are a small team who aim to provide excellent products and customer service for our customers and offer free U.K. delivery on all orders. At Ruggles we have a huge range of horse rugs for all seasons.

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01572 717 447

Loddington House, Main Street, Loddington, Leicestershire, LE7 9XE, United Kingdom

Soutien à la clientèle

Heavy Horse Heavyweight 400g V2 1200D Turnout Rug

200g Middleweight Stable Rug With Tail Flap And Fleece Collar

Voir tous les médias (168)

Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les récipiendaires sont désignés sur la base des évaluations qu'ils reçoivent de leurs clients.

Que sont les prix Trusted Service Awards

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Ruggles Horse Rugs Évaluations

Compression Ice Socks - Set Of 4Dyed my horses legs purple. Would not use again. Was trying to help a problem and could have caused a worse one.Autres évaluations de ce produit (3)Voir le site Web du produit

Shetland-Miniature-Section A Pull On Fly Mask With Earslightweight, clears the eyes well, nice stretch, and a comfortable fit, much better than the rigid mesh masks.Autres évaluations de ce produit (49)Voir le site Web du produit

Shetland-Miniature-Section A Pull On Fly Mask With EarsPerfectAutres évaluations de ce produit (49)Voir le site Web du produit

Shetland-Miniature-Donkey Ultra Light Combo Fly Rug With Ear HolesHad to size down as first way way too big. Ears still came out of holes when she was grazing but a cooler rug for the hot weatherAutres évaluations de ce produit (11)Voir le site Web du produit

Shetland-Miniature-Donkey Combo Wicking RugGreat rug fits so well and great qualityAutres évaluations de ce produit (4)Voir le site Web du produit

Shetland-Miniature-Donkey-Section A Waffle RugHave had this rug before on my gelding and they are still brilliant rugsAutres évaluations de ce produit (4)Voir le site Web du produit

Shetland-Miniature-Section A Pull On Fly Mask With EarsPerfect fit, excellent quality and great serviceAutres évaluations de ce produit (49)Voir le site Web du produit

Shetland Lycra Hood With ZipThe hood was a great fit, can’t wait to use it properly at our next show. Great quality and not too tight on my little pony. He’s not quite a Shetland...Autres évaluations de ce produit (4)Voir le site Web du produit

Hay Slow Feeder Fun And Flex CarrotThey’re both helping both my ponies with being in their stables throughout the dayAutres évaluations de ce produit (4)Voir le site Web du produit

Shetland-Miniature-Section A Pull On Fly Mask With EarsEasy to put on, very soft and comfortableAutres évaluations de ce produit (49)Voir le site Web du produit

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