Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Ruggles Horse Rugs Commentaires | Commentaires sur le service à la clientèle pour https://www.feefo.com/reviews/ruggles-equestrian-limited | Feefo

Afficher les 1,144 commentaires

Nathan Broom

3 months ago

Date de l'achat : 19/05/2024

Ce que Nathan Broom a dit à propos de Ruggles Horse Rugs:

Fits my little pony perfectly

Diane Leake

Ruggles Horse Rugs

3 months ago

Thank you Nathan for the 5* review on the service and pleased that the fit was perfect for your pony.

Mauvais

3 months ago

Date de l'achat : 12/05/2024

Service was great but the rug back string I think is far to high up the back tail and the string is far too short, what is provided with the rug. I also thought it was lined all inside, but had tried

...

Tout lire

Diane Leake

Ruggles Horse Rugs

3 months ago

Thank you for the review. We aim to achieve 4 and 5* reviews for our service so whenever we achieve less we try to get feedback as to how we could do better in future. I have checked and it seems the item was sent within the timescale and can't see there was an issue with the delivery but if this was not the case then we would be grateful if you could privately e-mail us so we can see how we can make improvements to our service in future. With regard to the product the description doesn't say it is fully lined - just at the chest. I have checked and can't see that you contacted us about the other issues or if you could send the item back - but again please e-mail us if this is not the case. We would not have refused the item back for a missing tag provided it was clean and fit for resale.

Évaluations des produits

Product not as expected, thought it would be fully lined and the string at the tail end, is far too high up the tail part, and the string provided far too short, so still in bag as tried on and tag ca

...

Tout lire

Diane Leake

Ruggles Horse Rugs

3 months ago

Thank you for the review. The description doesn't say that it is fully lined - just at the chest. We have not had negative feedback about the position of the fillet string but will certainly take on board this feedback for future if it needs addressing. With regard to the length of the fillet string I am not sure why the one you had was too short (could have been an error at the factory) but if you need a longer one then please do privately e-mail us and we can arrange to send one out. Again we don't prevent customers sending back for a missing tag provided it is clean and fit for resale and can't see anywhere that you have contacted us to enquire on this. Again, you can privately e-mail us if you have any queries.

Mauvais

3 months ago

Date de l'achat : 15/05/2024

Good communication and the rug arrived quickly

Diane Leake

Ruggles Horse Rugs

3 months ago

Thank you for the positive review and pleased you received the item quickly.

Évaluations des produits

Mauvais

4 months ago

Date de l'achat : 11/05/2024

Amazing

Diane Leake

Ruggles Horse Rugs

3 months ago

Thank you for the positive review and pleased you were happy with the service and the item received,

Évaluations des produits

Mauvais

4 months ago

Date de l'achat : 18/05/2024

Excellent service quick delivery

Diane Leake

Ruggles Horse Rugs

3 months ago

Thank you for the 5* review and pleased you were happy with the service and quick delivery.

Tessa Farthing

Cornwall

4 months ago

Date de l'achat : 18/05/2024

Ce que Tessa Farthing a dit à propos de Ruggles Horse Rugs:

Great service. Fits donkeys well. Would have preferred brighter colours eg turquoise or reds. Not waterproof but perfect for stabkewear on chilly nights.

Diane Leake

Ruggles Horse Rugs

3 months ago

Thank you for the positive review Tessa and pleased fits the donkeys. With regards to the colours we try and change them every now and then. The cotton sheets definitely not designed to be waterproof but yes they are good for helping to keep clean and give a bit of protection.

Évaluations des produits

Nicole Michaela Stanley

4 months ago

Date de l'achat : 18/05/2024

Ce que Nicole Michaela Stanley a dit à propos de Ruggles Horse Rugs:

Good.

Diane Leake

Ruggles Horse Rugs

3 months ago

Thank you for the positive review Nicole. We appreciate you taking the time to leave for us.

Évaluations des produits

Mauvais

4 months ago

Date de l'achat : 10/05/2024

Very professional and on time

Diane Leake

Ruggles Horse Rugs

3 months ago

Thank you for the 5* review and pleased you were happy with the service and delivery.

Évaluations des produits

Philippa Staines

4 months ago

Date de l'achat : 10/05/2024

Ce que Philippa Staines a dit à propos de Ruggles Horse Rugs:

Excellent service lovely rug

Diane Leake

Ruggles Horse Rugs

3 months ago

Thank you for the 5* review Philippa and pleased that you were happy with the service and the fly rug received.

Évaluations des produits

Mauvais

4 months ago

Date de l'achat : 15/05/2024

Fast and efficient

Diane Leake

Ruggles Horse Rugs

4 months ago

Thank you very much for the 5* review on our service and also the product you received. We appreciate you taking the time to leave for us.

Évaluations des produits

Vous n'avez pas reçu d'invitation pour un avis?

À propos de Ruggles Horse Rugs

A huge range of horse rugs/accessories for Shetland ponies, miniature horses, horses/ponies, donkeys and heavy horses. We are a small team who aim to provide excellent products and customer service for our customers and offer free U.K. delivery on all orders. At Ruggles we have a huge range of horse rugs for all seasons.

Tout lire

01572 717 447

Loddington House, Main Street, Loddington, Leicestershire, LE7 9XE, United Kingdom

Soutien à la clientèle

Heavy Horse Heavyweight 400g V2 1200D Turnout Rug

200g Middleweight Stable Rug With Tail Flap And Fleece Collar

Voir tous les médias (168)

Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les récipiendaires sont désignés sur la base des évaluations qu'ils reçoivent de leurs clients.

Que sont les prix Trusted Service Awards

Pourquoi faire confiance aux avis de Feefo?

En savoir plus sur Feefo

Ruggles Horse Rugs Évaluations

Pre-Shrunk Cotton Summer Sheet With Tail FlapProduct not as expected, thought it would be fully lined and the string at the tail end, is far too high up the tail part, and the string provided far...Autres évaluations de ce produit (7)Voir le site Web du produit

Shetland-Miniature-Donkey-Section A 100g V2 Turnout RugHaven't used this rug yet as I will not need it until Summer time, when mini has shed her coat but I have a thicker one that I use in the winter from ...Autres évaluations de ce produit (10)Voir le site Web du produit

Shetland-Miniature-Section A Pull On Fly Mask With EarsIt is small, fits my fine mini shetland well but too tight on my standard mini shetlandAutres évaluations de ce produit (49)Voir le site Web du produit

Shetland-Miniature-Section A Pull On Fly Mask With EarsExcellentAutres évaluations de ce produit (49)Voir le site Web du produit

Shetland-Miniature-Donkey 100% Cotton SheetGood value The cotton fabric is thick & fit for purpose.Autres évaluations de ce produit (5)Voir le site Web du produit

Heavy Horse Fly Rug And Neck CoverNice soft mesh, good qualityAutres évaluations de ce produit (10)Voir le site Web du produit

Shetland-Miniature Head Collar With Matching FurVery nice and prettyAutres évaluations de ce produit (7)Voir le site Web du produit

Cotton Lead RopeWell made and the right colour 👌Autres évaluations de ce produit (8)Voir le site Web du produit

Ultra Light Combo Fly Rug With Ear HolesLovely rugAutres évaluations de ce produit (16)Voir le site Web du produit

Shetland-Miniature-Donkey-Section A V2 Lightweight No Fill Turnout RugFits really well and looks good qualityAutres évaluations de ce produit (24)Voir le site Web du produit

Shetland-Miniature-Donkey-Section A V2 Lightweight No Fill Neck Cover Only (Matching Rug Available Separately)Nice quality and good serviceAutres évaluations de ce produit (10)Voir le site Web du produit

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?