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Ruggles Horse Rugs Commentaires | Commentaires sur le service à la clientèle pour https://www.feefo.com/reviews/ruggles-equestrian-limited | Feefo

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Mauvais

11 days ago

Date de l'achat : 01/09/2024

Service was good Article was not would take ages to fill Can only put small quantity of hay at a time would not recommend

Diane Leake

Ruggles Horse Rugs

4 days ago

Thank you for leaving us a review. I did e-mail you regarding the 1* rating you left for our service but never heard back unfortunately. I checked and you opted for our standard free service where you ordered on Sunday 1st September and the item was delivered on Tuesday 3rd September so better than the 2-4 working days we advise for this service. I did note that one comment was that service was good but only 1* rated? I was hoping that you would respond to my e-mail to advise what we could have done better as it is by getting this feedback we can strive to improve. Please feel free to respond to my e-mail if you would like to give any further information. With regard to the flex feeder - they are not designed to be hay feeders but more boredom breakers for the stable or when travelling. They are not advertised as 'hay nets'.

Évaluations des produits

Would not recommend as small gaps for hay took ages to fill

Diane Leake

Ruggles Horse Rugs

4 days ago

I did e-mail you upon receiving this feedback but not heard back from you but please do feel free to answer if you would like to explore further. The flex carrot is designed to be a boredom breaker for stable, travel etc rather than a hay net. The idea is that it is hung in the stable away from the walls so the horse can play with it and aim to get the hay out. The holes need to be small so that they cannot easily access.

Janice Ferguson

Hawick

11 days ago

Date de l'achat : 31/08/2024

Ce que Janice Ferguson a dit à propos de Ruggles Horse Rugs:

Service very promt

Diane Leake

Ruggles Horse Rugs

10 days ago

Thank you for the 5* review and very pleased you were happy with the service and delivery.

Évaluations des produits

Elaine Fenton

11 days ago

Date de l'achat : 31/08/2024

Ce que Elaine Fenton a dit à propos de Ruggles Horse Rugs:

Great

Diane Leake

Ruggles Horse Rugs

10 days ago

Thank you very much for the 5* review and pleased you were happy with the service received.

Évaluations des produits

Nicola Nelson

Oakham Rutland

12 days ago

Date de l'achat : 24/08/2024

Ce que Nicola Nelson a dit à propos de Ruggles Horse Rugs:

Fantastic service!, very helpful and super quick delivery!

Diane Leake

Ruggles Horse Rugs

10 days ago

Thank you for the positive review Nicola and very pleased you were happy with the service and delivery received.

Mauvais

12 days ago

Date de l'achat : 30/08/2024

Good service rug is gorgeous but. Erg light for a 200g

Diane Leake

Ruggles Horse Rugs

10 days ago

Thank you for the review and so pleased you were happy with the service received. I have e-mailed regarding the weight of the rug to explain about the weights but please be reassured that it is 200g and therefore classed as a middleweight.

Mauvais

13 days ago

Date de l'achat : 23/08/2024

Very quick and efficient easy to order

Diane Leake

Ruggles Horse Rugs

10 days ago

Thank you for the feedback and very pleased to read you were happy with the service received.

Demelza Hogan

13 days ago

Date de l'achat : 23/08/2024

Ce que Demelza Hogan a dit à propos de Ruggles Horse Rugs:

Excellent as always

Diane Leake

Ruggles Horse Rugs

10 days ago

Thank you for the 5* review Demelza and your continued loyalty to Ruggles.

Virginia Collis

Trowbridge

13 days ago

Date de l'achat : 30/08/2024

Ce que Virginia Collis a dit à propos de Ruggles Horse Rugs:

Exactly what I was looking for thank you!

Diane Leake

Ruggles Horse Rugs

10 days ago

Thank you for the review Virginia and very pleased you were happy with the service and the rug purchased.

Évaluations des produits

Caroline Padgett

BRADFORD

13 days ago

Date de l'achat : 22/08/2024

Ce que Caroline Padgett a dit à propos de Ruggles Horse Rugs:

Great & fast delivery,, the rug was amazing fit for my Lusitano/warmblood mare, she has a massive front end, & it's the first rug that has properly fit her !! Beleive it or not !!! Love the rug also w

...

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Diane Leake

Ruggles Horse Rugs

10 days ago

Thank you for the review Caroline and so pleased that you were happy with the service, delivery and particularly the fit of the rug for your horse.

Hilary Young

Stratford upon Avon

14 days ago

Date de l'achat : 29/08/2024

Ce que Hilary Young a dit à propos de Ruggles Horse Rugs:

Good communication regarding status of order and very speedy delivery. Excellent service!

Diane Leake

Ruggles Horse Rugs

10 days ago

Thank you for your review Hilary and so pleased that you were happy with the service and delivery.

Évaluations des produits

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À propos de Ruggles Horse Rugs

A huge range of horse rugs/accessories for Shetland ponies, miniature horses, horses/ponies, donkeys and heavy horses. We are a small team who aim to provide excellent products and customer service for our customers and offer free U.K. delivery on all orders. At Ruggles we have a huge range of horse rugs for all seasons.

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01572 717 447

Loddington House, Main Street, Loddington, Leicestershire, LE7 9XE, United Kingdom

Soutien à la clientèle

Heavy Horse Heavyweight 400g V2 1200D Turnout Rug

200g Middleweight Stable Rug With Tail Flap And Fleece Collar

Voir tous les médias (168)

Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les récipiendaires sont désignés sur la base des évaluations qu'ils reçoivent de leurs clients.

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Ruggles Horse Rugs Évaluations

Hay Slow Feeder Fun And Flex CarrotWould not recommend as small gaps for hay took ages to fillAutres évaluations de ce produit (4)Voir le site Web du produit

Shetland Lycra Hood With ZipVery good but still a bit small around the chest, this should be a little larger, for bigger shetlands. Quality good.Autres évaluations de ce produit (4)Voir le site Web du produit

Shetland-Miniature Combo Fly With Ear HolesGreat rug Covers mini Shetland wellAutres évaluations de ce produit (5)Voir le site Web du produit

100g Hi Viz Walker Rug With Reflective StitchingYet to use, fits well!Autres évaluations de ce produit (1)Voir le site Web du produit

Hi-Viz 100g Waterproof Exercise Sheet With HoleYet to use, what I was looking for!Autres évaluations de ce produit (2)Voir le site Web du produit

Shetland-Miniature-Section A Pull On Fly Mask With EarsGood quality and fit. Stays on place.Autres évaluations de ce produit (48)Voir le site Web du produit

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