Merchant Logo

Teletext Holidays Évaluations

Évalué
Excellent

As the home of affordable holidays, we offer exclusive call-to-book deals, full financial protection and more.

Service
4.3
/5

5

4

3

2

1

101

22

5

3

15

146

évaluations au cours de la dernière année

Afficher les 146 commentaires
GE
Gemma
Birmingham
14 days ago
Date de l'achat : 31/08/2024
Ce que Gemma a dit à propos de Teletext Holidays:
I am raising a separate complaint regarding the service I have received as it is by far the worst customer service I have ever received when booking a holiday. I have booked with teletext several time
...
Tout lire
Merchant Logo
Belle
Teletext Holidays
13 days ago
Hey Gemma, Thank you for your feedback. We are truly sorry to hear about your experience and we can assure you this is not the level of service we aim to provide. We’ve passed your comments on to our managers for review, and we're looking into how we can improve our service. We thank you for booking with Teletext Holidays and we are sorry for your disappointment. Thanks once again Belle
Mauvais
19 days ago
Date de l'achat : 23/08/2024
The staff was good, but the system was slow and abit disjointed. Prices went up and increased even when I was booking on the phone. Even so it was good value, but I would suggest when you start looki
...
Tout lire
Merchant Logo
Sam
Teletext Holidays
19 days ago
Hey Thanks for taking the time to share your feedback with us. Our suppliers booking systems show live pricing which means the price of a holiday can fluctuate at any time, but we'll always confirm the supplier’s final price at the time of booking and this will not change once the booking has been confirmed. We hope you have an enjoyable holiday and we thank you for booking with Teletext Holidays. Thanks once again, Sam
JA
Jacqui
Greater Manchester
20 days ago
Date de l'achat : 13/08/2024
Ce que Jacqui a dit à propos de Teletext Holidays:
Your customer service representative spent the evening with me looking for a last minute deal. I was a little bit dubious at first after reading some of the reviews, however, the process ran very effi
...
Tout lire
Merchant Logo
Sam
Teletext Holidays
19 days ago
Hey Jacqueline! Thank you so much for your kind words, we’re pleased to hear you had a great experience. Your satisfaction is our top priority. We have shared your review with our sales agent who we are sure will be delighted to read it. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled that you had an enjoyable time. We look forward to helping you arrange future holidays :-) Thanks again, Sam
Mauvais
20 days ago
Date de l'achat : 25/08/2024
Picked a very expensive flight Overpaid for the accommodation No transfer included Overall pretty poor
Merchant Logo
Sam
Teletext Holidays
19 days ago
Hey Thanks for taking the time to share your feedback with us and we are sorry to learn of your disappointment. We’ve passed your comments on to our managers for evaluation. We strive to offer great value for money holidays, even during the peak summer season when flight and accommodation rates rise significantly. Unless advised otherwise, transfers are optional extras. We hope you have an enjoyable remainder of your stay and we thank you for booking with Teletext Holidays. Thanks once again, Sam
Mauvais
20 days ago
Date de l'achat : 23/08/2024
Firstly I was given incorrect information by one of the representatives who told me that the £200 increase in the price per person was because there were no standard rooms available and that we would
...
Tout lire
Merchant Logo
Sam
Teletext Holidays
19 days ago
Hey Thank you for sharing your review. We are truly sorry to hear about your experience and that you probably would not do it again. We can assure you this is not the level of service we aim to provide. Your feedback holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. We’ve passed your comments on to our managers for review and we're looking into how we can improve our service. We hope you have an enjoyable holiday and thank you for booking with Teletext Holidays. Thanks once again for bringing your views to your attention Sam
Mauvais
20 days ago
Date de l'achat : 22/08/2024
Would never use them again or tell anybody else to. Misleading sales staff. And aftercare when brought holiday is disgusting
Merchant Logo
Sam
Teletext Holidays
19 days ago
Hey, We're very sorry to learn that we didn't meet your expectations. Our customer relations team has received your complaint. We will be looking into all points raised and respond to you accordingly. We take your feedback seriously and will bring your concerns to the attention of all those responsible. Thank you for making us aware of this. Thanks again, Sam
Mauvais
20 days ago
Date de l'achat : 18/08/2024
The service I received when booking was fine but have had to phone numerous times to Chase up the flight/accomodation vouchers.
Merchant Logo
Sam
Teletext Holidays
19 days ago
Hey! Thank you for your review and for bringing this to our attention. We sincerely apologise for the delays you experienced and understand how frustrating this must have been. We tried calling you yesterday to check that you are now in receipt of everything you need as our records show that everything has been sent. We trust you have now received everything and we thank you for the feedback. It holds significant value for both our team and fellow travellers, as it helps us continually enhance our services. Thanks again, Sam
LI
Liz
Peterborough
20 days ago
Date de l'achat : 12/08/2024
Ce que Liz a dit à propos de Teletext Holidays:
I've been very happy with the service I received. Staff were very friendly and I received answers to all my questions.
Merchant Logo
Sam
Teletext Holidays
20 days ago
Hey Elbieta! Thank you for the 5 stars and the smiley face! We are delighted to hear that you you were happy with the service and that our staff were friendly and able to answer all your questions. We wish you lots of happy memory-making holidays and we are delighted to be a part of it! Thanks again and we look forward to helping you with your future holiday plans. Sam
Mauvais
20 days ago
Date de l'achat : 12/08/2024
Staff are so helpful and friendly Talked me through what I wanted for holiday, found me the beautiful hotel and a very good deal.
Merchant Logo
Belle
Teletext Holidays
20 days ago
Hey, Thank you so much for your kind words, we’re pleased to hear you had a great experience. Your satisfaction is our top priority. We would like to extend a heartfelt thank you for choosing Teletext Holidays and we are thrilled to be a part of your travel plans! Thanks again Belle
AK
Arkadiusz Kowalczyk
London Colney
20 days ago
Date de l'achat : 19/08/2024
Ce que Arkadiusz Kowalczyk a dit à propos de Teletext Holidays:
Fantastic staff
Merchant Logo
Sam
Teletext Holidays
20 days ago
Hey Arkadiusz! Thank you for sharing your review. We are pleased to hear you found our staff to be fantastic and we would like to extend a heartfelt thank you for choosing Teletext Holidays. We are thrilled to be a part of your travel plans. Thanks again, Sam
À propos de Teletext Holidays
At Teletext Holidays we have been providing Brits with great value holidays for decades, through both TV and computer screens! Whether you’re looking for a last minute deal, a summer beach holiday or an affordable luxury long haul escape - just give us a call. Every year thousands of holidaymakers like you trust us to whisk them away to their dream destinations, and we strive to ensure that we offer a huge choice of destinations, hotels, airlines and transfers to help personalise the perfect getaway for you.
Tout lire
71-75 Shelton Street, Covent Garden, London, City of London, WC2H 9JQ, United Kingdom
Pourquoi faire confiance aux avis de Feefo?

À propos de Teletext Holidays
At Teletext Holidays we have been providing Brits with great value holidays for decades, through both TV and computer screens! Whether you’re looking for a last minute deal, a summer beach holiday or an affordable luxury long haul escape - just give us a call. Every year thousands of holidaymakers like you trust us to whisk them away to their dream destinations, and we strive to ensure that we offer a huge choice of destinations, hotels, airlines and transfers to help personalise the perfect getaway for you.