The Organic Gardening Catalogue Évaluations

Thank you for leaving your 5 star review. It is good to know your plants are healthy and you were able to purchase them at a good price. Your valued feedback is appreciated. Kindest regards, Naomi, Organic Customer Care.

Thank you for leaving your review. I am sorry if your order took a long time to arrive and you are still missing part of the order. I will email you directly to further this query and appreciate your feedback. Kindest regards, Naomi, Organic Customer Care.

I can see one of my colleagues has already emailed you today asking about the missing Asparagus. Hopefully you will be able to respond to this email and we can resolve any issues if necessary. Kindest regards, Naomi. Organic Customer Care.

Thank you for your review. We are pleased to hear that you were impressed with the speed of delivery and the communication received, we appreciate your feedback. Kind Regards, Amy, Organic Customer Care

We are sorry to hear that we were let down by the couriers and that both your original and replacement plant order arrived in such poor condition due to longer than expected times in transit, this is not how we would expect any of our orders to be received and we can only apologise for the disappointment this has caused. We do appreciate your comments and will pass on your feedback. Kind Regards, Amy, Organic Customer Care

We are sorry to hear that the plants were in transit longer than expected which caused the plants to arrive in poor condition. We apologise that although these were replaced by our Customer Service Team the replacements also arrived in poor condition, we hope that given time to recover from transit they pick up and will perform but if this is not the case then please do let our Customer Service Team direct who will look into this further for you. Kind Regards, Amy, Organic Customer Care

Thank you for your review. We are pleased to hear that you were impressed with the speed of delivery. Kind Regards, Amy, Organic Customer Care

We are sorry to hear that you were disappointed with the plants received, we can see that you ordered 6 postiplugs and 9 canes, if you can contact our Customer Service Team to let them know which plants were affected they can look to resolve things for you and apologies for the disappointment this has caused. Kind Regards, Amy, Organic Customer Care

We are unaware why you received 2 lots of the plants as we can only see one order placed and no replacements on our system, we will look into this further. Kind Regards, Amy, Organic Customer Care

Thank you for your 5 Star Review. I am glad to hear you are happy with your order and our service. Your comments are appreciated and thank you for taking the time to let us know. Kindest regards, Meg. The Organic Gardening Catalogue.

We are sorry to hear that your plants were dry on arrival and that they have not performed as we would expect, if you are ever concerned with the condition of any of the products on arrival please do let us know so we can resolve things for you. We will look into this further and apologies for any disappointment caused. Kind Regards, Amy, Organic Customer Care

We are truly sorry for the inconvenience and hassle caused during this order. Please be assured we strive to remedy all issues as swiftly as possible but sadly as we are dealing with live plants we are only able to dispatch the items when they are ready to leave our nurseries. We are pleased to confirm the replacement order has now been prepared for dispatch and will be with you shortly. Kindest regards, Meg. The Organic Gardening Catalogue.