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The Organic Gardening Catalogue Évaluations

Évalué
Excellent
Service
4.3
/5

5

4

3

2

1

196

70

23

15

16

320

évaluations au cours de la dernière année

Afficher les 898 commentaires
Mauvais
1 year ago
Date de l'achat : 07/03/2023
The plants were despatched promptly and arrived in good condition.
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Naomi
The Organic Gardening Catalogue
1 year ago
Many thanks for your great review. It is good to know you are happy with your order and it arrived in a good condition. We do appreciate you taking the time to leave you comments. Kindest regards, Naomi, Organic Customer Care.
Mauvais
1 year ago
Date de l'achat : 03/03/2023
They have definitely improved in the last 2 years.
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Naomi
The Organic Gardening Catalogue
1 year ago
Thank you for your 5 star review. We do appreciate you leaving your valued feedback. Kindest regards, Naomi, Organic Customer Care.
IT
Ian Thorp
1 year ago
Date de l'achat : 10/03/2023
Ce que Ian Thorp a dit à propos de The Organic Gardening Catalogue:
Excellent service as always.
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Naomi
The Organic Gardening Catalogue
1 year ago
Thank you so much for your 5 star review. Your kind comments regarding our service are appreciated. Kindest regards, Naomi, Organic Customer Care.
SJ
Susan Jones
1 year ago
Date de l'achat : 06/03/2023
Ce que Susan Jones a dit à propos de The Organic Gardening Catalogue:
I received exactly what I'd ordered and in good time. As a member of Garden Organic, I will continue to buy from the Catalogue and always recommend it to friends.
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Naomi
The Organic Gardening Catalogue
1 year ago
Thank you for taking the time to leave your lovely review. It is great to know your order arrived correctly and you would recommend us to your friends. Your valued feedback is appreciated. Kindest regards, Naomi, Organic Customer Care.
VM
Vanessa Wood-Mewett
1 year ago
Date de l'achat : 20/02/2023
Ce que Vanessa Wood-Mewett a dit à propos de The Organic Gardening Catalogue:
Always arrive quickly, a good selection of each veg type , well packaged, well informed on progress and website is nice and easy to negotiate
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Amy
The Organic Gardening Catalogue
1 year ago
Thank you for your review. It is great to hear that you are happy with your order and that we kept you informed of delivery and despatch dates. It is always good to hear positive reviews and we pride ourselves in making sure your order is great quality and arrives as quickly as possible. We are pleased that your found the website easy to use and we appreciate your comments. Kind Regards, Amy, Organic Customer Care
CA
Catherine
TAUNTON
1 year ago
Date de l'achat : 01/03/2023
Ce que Catherine a dit à propos de The Organic Gardening Catalogue:
I had a problem with an item and it was replaced straight away, Everything else delivered on time and when expected.
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Emily
The Organic Gardening Catalogue
1 year ago
Thank you for your lovely review. We are pleased to hear that we were able to supply you with all the products you wanted on time and our customer service team provided great service to resolve your issue promptly. Kind Regards, Emily, Organic Gardening Customer Care
Mauvais
1 year ago
Date de l'achat : 03/03/2023
Quick delivery.
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Emily
The Organic Gardening Catalogue
1 year ago
Thank you for your wonderful review. It is great to hear that you are happy with your order. It is always good to hear positive reviews, and we pride ourselves in making sure your order arrives as quickly as possible and in good condition. Kind Regards, Emily, Organic Gardening Customer Care
HB
Heather Bolton
N.Wales
1 year ago
Date de l'achat : 02/03/2023
Ce que Heather Bolton a dit à propos de The Organic Gardening Catalogue:
One of the blackcurrants was basically a stick with barely no roots The carbon footprint of delivery was unnecessarily large 4/ 5 deliveries instead of 1
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Emily
The Organic Gardening Catalogue
1 year ago
Thank you for your feedback. Customer satisfaction is very important to us, and we always want to hear from our customers if there are any issues with products on delivery. Please contact our customer care team directly via phone or email regarding your disappointment and they will be happy to assist you with a resolution. Sustainability is at the heart of everything we do and we're committed to doing our bit for the planet. We've made some brilliant strides towards where we'd like to be, and we're getting greener, but there are still many fantastic opportunities to improve which we are working towards. We are sure to dispatch our live products when they are ready and in the best condition for transit, this means that larger orders will be dispatched at different times, but in doing so we reduce the need for replacements and further deliveries. Kind regards, Emily, Organic Gardening Customer Care
HB
Heather Bolton
1 year ago
I am happy to take up issue of the poor quality of the blackcurrant with the customer care team. Regarding sustainability I have regularly bought from the organic catalogue believing in its sustainability but may stop now. There was absolutely no need to send 5 parcels all the way to NWales within a short period. of time. I heard no intention or interest in addressing this issue in your reply.
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Emily
The Organic Gardening Catalogue
1 year ago
Thank you for your reply. We have mutiple nurserys around the UK which carefully grow our plants and live products, so we may dispatch multiple deliveries as they are coming from different locations. Some different varieties are grown for despatch at different times. The planned despatch times are shown on the website and provided the plants respond as planned they will be despatched according to those times. We appreciate your feedback and comments, these have been passed on to our managers for further discussion. Kind regards, Emily, Organic Gardening Customer Care
CR
csaba revesz
1 year ago
Date de l'achat : 27/02/2023
Ce que csaba revesz a dit à propos de The Organic Gardening Catalogue:
👍good staff
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Emily
The Organic Gardening Catalogue
1 year ago
Thank you for your review. We are pleased to hear you are happy with the service received. Kind Regards, Emily, Organic Gardening Customer Care
Mauvais
1 year ago
Date de l'achat : 27/02/2023
Prompt delivery.
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Emily
The Organic Gardening Catalogue
1 year ago
Thank you for your wonderful review. It is always good to hear positive reviews, and we pride ourselves in making sure your order arrives as quickly as possible and in good condition. Kind Regards, Emily, Organic Gardening Customer Care
À propos de The Organic Gardening Catalogue
The Organic Gardening Catalogue have been dedicated to promoting organic growing for more than 50 years, with the original company being formed in 1912. We produce an annual printed Seeds and Supplies catalogue, and everything we sell is available here in our online shop: a great range of seeds, plants, fertilisers, composts, pest controls, weed controls, tools and other gardening supplies.
Tout lire
The Organic Gardening Catalogue, Woodview Road, Paignton, Devon, TQ4 7NG, United Kingdom
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À propos de The Organic Gardening Catalogue
The Organic Gardening Catalogue have been dedicated to promoting organic growing for more than 50 years, with the original company being formed in 1912. We produce an annual printed Seeds and Supplies catalogue, and everything we sell is available here in our online shop: a great range of seeds, plants, fertilisers, composts, pest controls, weed controls, tools and other gardening supplies.