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The Organic Gardening Catalogue Évaluations

Évalué
Excellent
Service
4.3
/5

5

4

3

2

1

196

70

23

15

16

320

évaluations au cours de la dernière année

Afficher les 898 commentaires
Mauvais
1 year ago
Date de l'achat : 15/02/2023
I will continue to use the OGC for good range of products, despite 4 packages being sent to 2 different addresses! (my old one and my present one) All orders were sent quite quickly and replies from c
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Megan
The Organic Gardening Catalogue
1 year ago
Thank you for taking the time to share your feedback with us, we are truly grateful for your support. We are sorry to hear your comments regarding the address change, data protection is imperative to us so we are limited to the assistance we can offer via this platform. Please can we kindly ask you to contact our customer services enquiries@organiccatalogue.com and we will be more than happy to look into this further for you. Kindest regards, Meg. The Organic Gardening Catalogue.
MD
M Davies
1 year ago
Date de l'achat : 08/02/2023
Ce que M Davies a dit à propos de The Organic Gardening Catalogue:
Delivered promptly, already growing from seed, very pleased.
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Naomi
The Organic Gardening Catalogue
1 year ago
Thank you for leaving your great review. It is good to hear your order was delivered quickly and the seed is already growing. Your comments are appreciated. Kindest regards, Naomi, Organic Customer Care.
Mauvais
1 year ago
Date de l'achat : 27/01/2023
Product arrived without delays
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Naomi
The Organic Gardening Catalogue
1 year ago
Many thanks for leaving your 5 star review. I am glad to hear your order arrived in good time and appreciate your valued feedback. Kindest regards, Naomi, Organic Customer Care.
CB
Clare Benson
1 year ago
Date de l'achat : 08/02/2023
Ce que Clare Benson a dit à propos de The Organic Gardening Catalogue:
Tree arrived when expected and in good condition - thanks
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Amy
The Organic Gardening Catalogue
1 year ago
Thank you for your review. We are pleased to hear that you were happy with the order received. Kind Regards, Amy, Organic Customer Care
Mauvais
1 year ago
Date de l'achat : 06/02/2023
I got two catalogues within a couple of weeks. The price of almost every packet of seeds was different. Perpetual spinach was not in either. I ordered from one then looked for spinach in the other on
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Amy
The Organic Gardening Catalogue
1 year ago
We do apologise for the issues that you had with your order, our catalogues are printed in advance and prices do change in line with increased costs. We are unable to put all available products in the catalogue due to product changes and amount of space available, our full range is available online with the up-to-date prices but we apologies for the inconvenience this may caused. We are sorry to hear that there was a picking error with your order, we can see that this was replaced for you by our Customer Service Team. Kind Regards, Amy, Organic Customer Care
Mauvais
1 year ago
The feedback was on The Catalogue. Not on the overall service and My experience regarding the catalogue was true. However I would like to add that had I been reviewing the customer care team that I dealt with in the phone I would have given them 5 stars. They were extremely helpful, friendly and efficient. I have changed my star rating to reflect their quick response to the feedback
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Amy
The Organic Gardening Catalogue
1 year ago
We do appreciate your feedback in relation to the catalogue as any feedback helps us to improve the service that we offer. It is great to hear that you were happy with the service that you received from our Customer Care Team and we appreciate you up-dating your feedback. Kind Regards, Amy, Organic Customer Care
JS
John Scannell
1 year ago
Date de l'achat : 03/02/2023
Ce que John Scannell a dit à propos de The Organic Gardening Catalogue:
I have bought from the catalogue for many years. Good products and good service. Easily done via the website.
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Amy
The Organic Gardening Catalogue
1 year ago
Thank you for your review. We appreciate your continued support and we are pleased to hear that you have been consistently impressed with the products and service received. Kind Regards, Amy, Organic Customer Care
DP
David Parfitt
1 year ago
Date de l'achat : 27/01/2023
Ce que David Parfitt a dit à propos de The Organic Gardening Catalogue:
The plants were of good quality. I planted immediately and they have begun to bud and grow which is great. Delivery came promptly.
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Amy
The Organic Gardening Catalogue
1 year ago
Thank you for your review. We are pleased to hear that you were happy with the quality of the plants received and that they are already beginning to thrive, we appreciate your comments. Kind Regards, Amy, Organic Customer Care
PB
Pamela Bowman
1 year ago
Date de l'achat : 07/02/2023
Ce que Pamela Bowman a dit à propos de The Organic Gardening Catalogue:
Efficient service. Delivered on time and item as described.
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Amy
The Organic Gardening Catalogue
1 year ago
Thank you for your review. We are pleased to hear that you were happy with the service received. Kind Regards, Amy, Organic Customer Care
EK
E Keepax
1 year ago
Date de l'achat : 31/01/2023
Ce que E Keepax a dit à propos de The Organic Gardening Catalogue:
delivery was attempted when i was out. There was no option to arrange another time for delivery. I was informed that my parcel had been left at a post office for me to collect. The handwriting on t
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Amy
The Organic Gardening Catalogue
1 year ago
We are sorry to hear that you were disappointed with the delivery of your order. We rely on our couriers to make their deliveries as quickly and safely as possible and we apologise that you had some issues on this occasion, we appreciate your feedback and will pass on your comments. Kind Regards, Amy, Organic Customer Care
AW
Agnes Wilson
1 year ago
Date de l'achat : 24/01/2023
Ce que Agnes Wilson a dit à propos de The Organic Gardening Catalogue:
There's not much you can say about rhubarb crowns before they start growing. They arrived in good condition with buds showing so I know they are alive. They are now planted and one is growing very wel
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Amy
The Organic Gardening Catalogue
1 year ago
Thank you for your review. We are pleased to hear that your order arrived in good condition and we are confident you will be happy with the crops produced. Kind Regards, Amy, Organic Customer Care
À propos de The Organic Gardening Catalogue
The Organic Gardening Catalogue have been dedicated to promoting organic growing for more than 50 years, with the original company being formed in 1912. We produce an annual printed Seeds and Supplies catalogue, and everything we sell is available here in our online shop: a great range of seeds, plants, fertilisers, composts, pest controls, weed controls, tools and other gardening supplies.
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The Organic Gardening Catalogue, Woodview Road, Paignton, Devon, TQ4 7NG, United Kingdom
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À propos de The Organic Gardening Catalogue
The Organic Gardening Catalogue have been dedicated to promoting organic growing for more than 50 years, with the original company being formed in 1912. We produce an annual printed Seeds and Supplies catalogue, and everything we sell is available here in our online shop: a great range of seeds, plants, fertilisers, composts, pest controls, weed controls, tools and other gardening supplies.