The Organic Gardening Catalogue Évaluations

Thank you for your review. We are pleased to hear that your arrived arrived in good condition and we wish you all the best for the growing season. Kind Regards, Amy, Organic Customer Care

Thank you for your review. We hope that the results of your seeds meets your expectations and is in line with the high standards that we would expect from our products. With regards to our products along with many other garden retailers it is getting more expensive to produce our products as the general cost of everything is going up. We still believe our products are good value for money. We have tried to increase our range based on the products that are most in demand and we listen to our customers advice in relation to what products they want to see more of. We try to provide options for all gardening abilities but we appreciate your comments and will pass on your feedback. Kind Regards, Amy, Organic Customer Care

Thank you for leaving your review. It is great to know you are happy with the quality of your order and delivery was prompt. F1 seeds are often more expensive because they cost more to produce so the amount in a pack is quite often less than other seed packets. Cabbage seeds are usually a high seed count as they are very small as are Carrot and Lettuce seeds. The comments in your review will be passed on and thank you for leaving your valued feedback. Kindest regards, Naomi, Organic Customer Care.

Thank you for your review. We are pleased to hear that your order arrived as expected and in good condition, we are sorry that there was some confusion initially but we are pleased to hear our experienced Customer Service Team were able to sort this for you. Kind Regards, Amy, Organic Customer Care

Thank you for your review. We are pleased to hear that you have always been able to order what was needed and that you are happy with the orders being delivered at the optimal stage for growing on. We appreciate your comments and look forward to your repeat custom. Kind Regards, Amy, Organic Customer Care

Thank you for your review. We are pleased to hear that you were happy with the service received. Kind Regards, Amy, Organic Customer Care

We are sorry to hear that you have had struggles with completing your order online, most of our offers should be generated automatically by placing the offer code in the offer code section of the basket and we do apologise that this hasn't always been the case. We can see one set of leeks on your order which are showing as delivered at the end of June 2021, if you ever don't receive your order please do let us know so we can look into it for you. Kind Regards, Amy, Organic Customer Care

Thank you for your review, we appreciate your comments and are pleased to hear you are happy with our service. It is always good to hear positive reviews and we pride ourselves in making sure your order is of great quality and arrives as quickly as possible. Kind Regards, Amy, Organic Customer Care

Our postage fee of £2.99 simply reflects the charges we face with the courier, we try to keep these as low as possible for our customers. We appreciate your feedback regarding this. Kindest regards, Meg. The Organic Gardening Catalogue.

We are sorry to hear the square pot is missing from your order this is not the standard of service we strive to provide. We have arranged for the missing pot to be sent out straight away, please keep the additional round pot as a gesture of apology. Our customer service team is available via email, phone and web chat 7 days a week and we are always more than happy to help. We hope this has not caused too much inconvenience. Kindest regards, Meg. The Organic Gardening Catalogue.