The Organic Gardening Catalogue Évaluations

Thank you for leaving your review. I am sorry to hear your package of seeds was delayed in transit and you were unable to fully track the order. I believe my colleagues have responded to your queries and indicated that the Royal Mail strike was not helping the delivery process so apologies if you feel you have received a generic reply. There has been a general backlog with every stage of the despatch and delivery process which has been unavoidable. I am glad to hear the seeds finally arrived and I will pass the comments within your review on. Kindest regards, Naomi, Organic Customer Care.

Many thanks for leaving your positive review. I am sorry if your seeds were not up to standard but glad they have grown given the correct care. Your comments are appreciated. Kindest regards, Naomi, Organic Customer Care.

Thank you for your review. It is great to hear that you have been impressed with any contact made with our experienced Customer Service Team and that your orders have arrived quickly and in great condition. We appreciate your wonderful comments. Kind Regards, Amy, Organic Customer Care

Thank you for your review. We appreciate that is difficult to make plans when you are unsure when delivery will take place. It is a busy time for couriers at present with the time of year and the postal strikes and it is causing some unfortunate disruption to deliveries. We try to ensure that tracking details are sent out when your orders have been despatched so that you can try and keep on track of when your order should be delivered. Kind Regards, Amy, Organic Customer Care

Thank you for your review. We are pleased to hear that you are happy with your order and the quality of products received. We appreciate you taking the time to leave your comments. Kind Regards, Amy, Organic Customer Care

I am sorry to hear you have had some problems with the delivery of your order. I can see we have resolved this for you and apologise for any inconvenience. Your comments regarding our service are much appreciated. Kindest regards, Naomi, Organic Customer Care.

Thank you for your review, we appreciate your comments. It is always good to hear positive reviews and we pride ourselves in making sure your order is of great quality and arrives as quickly as possible. Kind Regards, Amy, Organic Customer Care

We appreciate your support and are so pleased to hear you will shop with us again, thank you for taking the time to share your wonderful review. Kindest regards, Meg. The Organic Gardening Catalogue.

I am sorry to hear of your disappointment with your order. I will email you directly to discuss this further. Kindest regards, Naomi, Organic Customer Care.

Many thanks for leaving your wonderful review. It is great to know the ordering and delivery process was efficient. I am sorry if there was a lot of packaging to dispose of but it will be re-cyclable. Your valued feedback is appreciated. Kindest regards, Naomi, Organic Customer Care.