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The Organic Gardening Catalogue Évaluations

Évalué
Excellent
Service
4.3
/5

5

4

3

2

1

194

70

23

15

16

318

évaluations au cours de la dernière année

Afficher les 896 commentaires
AC
Adrian Cobley
2 years ago
Date de l'achat : 13/07/2022
Ce que Adrian Cobley a dit à propos de The Organic Gardening Catalogue:
Excellent as always.
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Amy
The Organic Gardening Catalogue
2 years ago
Thank you for your wonderful review. We appreciate your great feedback! Kind Regards, Amy, Organic Catalogue
SB
Sue Baines
2 years ago
Date de l'achat : 07/07/2022
Ce que Sue Baines a dit à propos de The Organic Gardening Catalogue:
Not impressed that I ordered a 5litre bottle of SM3 but was sent 5x1litre bottles, each one wrapped in a compostable plastic bag that was so wrapped up in sellotape that it was impossible to separate
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Emily
The Organic Gardening Catalogue
2 years ago
Thank you for your feedback. We are sorry you were not happy with the packing of your order, I have passed your feedback onto our packaging team to ensure this is improved.
Mauvais
2 years ago
Date de l'achat : 12/07/2022
Arrived quickly and well packaged.
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Naomi
The Organic Gardening Catalogue
2 years ago
Thank you for leaving your 5 star review. It is lovely to know the order arrived packed appropriately and in good time. Your comments are much appreciated. Kindest regards, Naomi, Organic Customer Care.
MM
Mr Robert S Morton
2 years ago
Date de l'achat : 12/07/2022
Ce que Mr Robert S Morton a dit à propos de The Organic Gardening Catalogue:
Delivery was never made. Ups their courier didn’t deliver. Tried to access account, no joy. Tried to re-register no joy. My time is limited, just wrote it off as a bad experience. Won’t use them again
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Megan
The Organic Gardening Catalogue
2 years ago
We are sorry to hear the experience you have had with us on this occasion but we can confirm UPS is not a courier service we use. If you have not received this order please do not hesitate to contact us directly and we will of course be more than happy to look into this further for you. Kindest regards, Meg. The Organic Gardening Catalogue.
MM
Mr Robert S Morton
2 years ago
I contacted customer services directly. The man was very helpful and the matter was resolved to my satisfaction.
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Naomi
The Organic Gardening Catalogue
2 years ago
Many thanks for updating the review you previously posted.
AM
Alistair Melville
2 years ago
Date de l'achat : 13/07/2022
Ce que Alistair Melville a dit à propos de The Organic Gardening Catalogue:
This is the second item I have ordered that arrived in a terrible state. I tried to keep it alive but the cucumber died within a few days.
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Amy
The Organic Gardening Catalogue
2 years ago
We do apologise that you have had a second issue with your order and that it has not survived its time in transit, we will try to get this resolved for you and we are sorry for the disappointment caused. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care
Mauvais
2 years ago
Date de l'achat : 05/07/2022
Ok I guess
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Amy
The Organic Gardening Catalogue
2 years ago
We are sorry to hear that you were disappointed with the quality of the product received, if you do ever have concerns with the condition of any of the products received if you contact our Customer Service Team direct they can look to resolve things for you. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care
Mauvais
2 years ago
Date de l'achat : 12/07/2022
Overall service was OK. The gap between telling me items had been dispatched and them actually bring collected was as much as 5 days. This was misleading and concerning, but most of the items arrived
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Amy
The Organic Gardening Catalogue
2 years ago
Thank you for your review. We are sorry that there was some confusion with the despatch notifications, this email is received when the label has been printed and we will pass on your feedback in relation to this, we appreciate your comments. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care
Mauvais
2 years ago
Date de l'achat : 05/07/2022
good selection, easy to order, delivered fast, eco=packaging, and seeds sprouted super fast!
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Amy
The Organic Gardening Catalogue
2 years ago
Thank you for your review. It is great to hear that you were happy with the selection on offer and the speed of delivery. We pride ourselves in our high germination rate and we appreciate your great feedback. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care
BS
Bill Stallard
2 years ago
Date de l'achat : 05/07/2022
Ce que Bill Stallard a dit à propos de The Organic Gardening Catalogue:
Good service all round
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Ben Sinar
The Organic Gardening Catalogue
2 years ago
Thank you for your positive review.
BS
Bill Stallard
2 years ago
Sorry my comment might seem negative about the product. I just felt that I couldn't rate the product as I couldn't use it? The lack of rain is not your fault at all and I will be buying the product from you again in the future.
JL
Jennifer Lang
2 years ago
Date de l'achat : 04/07/2022
Ce que Jennifer Lang a dit à propos de The Organic Gardening Catalogue:
Well packed. Arrived looking very healthy. Looking forward to the ripening.
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Amy
The Organic Gardening Catalogue
2 years ago
Thank you for your review, we appreciate your comments. It is always good to hear positive reviews and we pride ourselves in making sure your order is of great quality and arrives as quickly as possible. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care
À propos de The Organic Gardening Catalogue
The Organic Gardening Catalogue have been dedicated to promoting organic growing for more than 50 years, with the original company being formed in 1912. We produce an annual printed Seeds and Supplies catalogue, and everything we sell is available here in our online shop: a great range of seeds, plants, fertilisers, composts, pest controls, weed controls, tools and other gardening supplies.
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The Organic Gardening Catalogue, Woodview Road, Paignton, Devon, TQ4 7NG, United Kingdom
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À propos de The Organic Gardening Catalogue
The Organic Gardening Catalogue have been dedicated to promoting organic growing for more than 50 years, with the original company being formed in 1912. We produce an annual printed Seeds and Supplies catalogue, and everything we sell is available here in our online shop: a great range of seeds, plants, fertilisers, composts, pest controls, weed controls, tools and other gardening supplies.