The Organic Gardening Catalogue Évaluations

Thank you for your 5 Star Review. I am glad to hear you are happy with your order and our service. Your comments are appreciated and thank you for taking the time to let us know. Kindest regards, Meg. The Organic Gardening Catalogue.

We are sorry to hear you were not able to track your order, we apologise for the inconvenience caused and appreciate the time you have taken to share this with us. We will be passing this on to our IT team for them to look into further. Kindest regards, Meg. The Organic Gardening Catalogue.

Thank you for your feedback. Our seed range consists of both organic and non-organic seeds. Until recently, organically produced seed was very rare and using untreated non-organic seed was the only option for most organic growers. However, since then, the situation has improved. We now have many sources of organic seeds, many of which are available exclusively in the UK through The Organic Gardening Catalogue. There are still gaps where no organic seed is available, and our aim is to fill these when we can. Until that time we will continue to offer high quality, non-organic seed of varieties that have been shown to perform well in organic gardens, providing our customers with the widest possible choice.

Wow! Thank you so much for this lovely review Barbara, we are so happy to hear you had such a good experience with us and that we were able to provide you with what you were looking for. We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track! It’s our pleasure to serve customers like you. We hope you’ll visit us again soon. Have a wonderful day!

I am sorry to hear of the issues experienced with your order on this occasion, this is disappointing and certainly not the condition we hope for you to receive your plants in. I sincerely apologise we were unable to offer a replacement for you on this occasion. I am glad to hear our customer care team were able to arrange a refund for you but apologise for the disappointment caused. I appreciate you taking the time to leave your comments.

We are sorry to hear of the issues experienced with your order on this occasion, this is disappointing and certainly not the condition we hope for you to receive your plants in. We expect our plants, given the correct care after potting on and time to revive from transit, to grow on into strong and vigorous plants. We sincerely apologise for the disappointment caused.

Good afternoon Tony, we are sorry to hear this. Our plants are carefully prepared to give them the best chance of survival through transit. We expect our plants, given the correct care after potting on and time to revive from transit, to grow on into strong and vigorous plants.

We are so sorry to hear this! Customer satisfaction is very important to us, and we always want to hear from our customers if there are any issues with the condition of plants on delivery. Please contact our customer care team directly via phone or email regarding your disappointment and they will be happy to assist you with a resolution.

We are grateful that you took the time to share your valuable review, it is a pleasure to read such positive comments and we appreciate your support. Kindest regards, Meg. The Organic Gardening Catalogue.

Thank you for your review. We are pleased to hear that you have been consistently happy with the service received and that the majority of your order you were happy with. We do apologise that your sweetcorn plants were in such poor condition but we are pleased that we were able to resolve this for you. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care

We are really grateful for your kind feedback, thank you for taking the time to share this with us. Kindest regards, Meg.