The Organic Gardening Catalogue Évaluations

Thank you for your review. We do apologise that several of your sweetcorn plugs arrived in poor condition, we would expect all orders to be delivered within 48 hours and apologies if this was not the case. If you do ever have concerns with the condition of the plants on arrival please get in touch with our Customer Service Team direct who will be happy to resolve things for you. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care

We are sorry to hear that your sweet corn plugs arrived in poor condition and that they have not survived. We apologise for the disappointment with the packaging and the organisation of your deliveries and we appreciate your feedback. Any concerns with orders received please do contact our Customer Service Team who will look into things for you. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care

We sincerely apologise that your plug plants were badly damaged on arrival and that several of your plugs did not survive. We can see that our Customer Service Team have arranged a refund for you but we understand this does not make up for the disappointment caused. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care

We are sorry if you were disappointed with the service received, we appreciate your feedback. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care

Thank you for your wonderful review! Kind Regards, Amy The Organic Gardening Catalogue Customer Care

We apologise for any disappointment caused during this order, this is not the standard of service we strive to provide. We hope our team were able to help swiftly and efficiently. Kindest regards, Meg. The Organic Gardening Catalogue.

We do apologise that your plants arrived in poor condition, we try to ensure that all our orders are well packaged and are delivered within 48 hours of despatch in order to arrive in prime condition and we are sorry if this was not the case. We can see that your replacements are currently being prepared by our nursery so should be despatched in the next few days. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care

I am sorry to hear of the disappointment with your order but glad we have been able to resolve this problem for you. Your comments regarding packaging are noted and will be passed on. Many thanks for your valued feedback. Kindest regards, Naomi, Organic Customer Care.

We are sorry to hear that you were disappointed with the quality of the plants received, we would expect all our orders to arrive in prime condition and we are sorry that this wasn't the case. We can see that you have been in touch with our Customer Service Team about some of the items received, if you have further issues please let them know so they can resolve things for you. Kind Regards, Amy, The Organic Gardening Catalogue

We are sorry to hear your order has been delivered damaged. We design and test our packaging to ensure it is capable of withstanding the rigors of transit, so we apologise on this occasion it has not been robust enough. We will certainly be passing your feedback onto our managers. We can see you have since been in touch with our customer service team and a refund has been processed for the damaged item, we hope they were able to assist you efficiently. Kindest regards, Meg. The Organic Gardening Catalogue.