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The Organic Gardening Catalogue Évaluations

Évalué
Excellent
Service
4.3
/5

5

4

3

2

1

194

70

23

15

16

318

évaluations au cours de la dernière année

Afficher les 896 commentaires
DG
Donald Gott
2 years ago
Date de l'achat : 22/04/2022
Ce que Donald Gott a dit à propos de The Organic Gardening Catalogue:
The service was great especially that I had a problem with the delivery courier, but the organic gardening catalogue sorted it out and a replacement order was delivered.
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Emily
The Organic Gardening Catalogue
2 years ago
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us and we were able to promptly resolve a problem with your order. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.
LG
Lisa George
2 years ago
Date de l'achat : 19/05/2022
Ce que Lisa George a dit à propos de The Organic Gardening Catalogue:
Peas Ambassador have yet to be delivered?
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Megan
The Organic Gardening Catalogue
2 years ago
We are sorry to hear you have not received this item, we have contacted you directly with further information. Kindest regards, Meg. The Organic Gardening Catalogue.
Mauvais
2 years ago
Date de l'achat : 16/05/2022
The product is great. The delivery of the item was not so good. The bottle had leaked in transit, which was a bit messy...
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Amy
The Organic Gardening Catalogue
2 years ago
Thank you for your review. We are pleased to hear that you are happy with the product, we apologise that it had leaked in transit which was messy and we appreciate your feedback. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care
HJ
Hilary Jones
Kent
2 years ago
Date de l'achat : 19/05/2022
Ce que Hilary Jones a dit à propos de The Organic Gardening Catalogue:
Plants arrived in good condition, have taken and are growing on. No problems with the delivery.
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Amy
The Organic Gardening Catalogue
2 years ago
Thank you for your wonderful review. It is great to hear that you are happy with your order. It is always good to hear positive reviews, and we pride ourselves in making sure your order arrives as quickly as possible and in good condition. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care
PD
Paula DArcy
2 years ago
Date de l'achat : 25/05/2022
Ce que Paula DArcy a dit à propos de The Organic Gardening Catalogue:
The plants were dead on arrival & the box looked as if it h had been thrown about.
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Megan
The Organic Gardening Catalogue
2 years ago
We are ever so sorry to hear the experience you have had with us on this occasion, this is not the standard of service or quality we strive to provide our customers. We can see you have since been in touch with our customer service team and a replacement order will be on its way to you shortly, please accept our sincerest apologies for any inconvenience caused. Kindest regards, Meg. The Organic Gardening Catalogue.
Mauvais
2 years ago
Date de l'achat : 24/05/2022
Yeah, fine, if a little underwhelming.
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Amy
The Organic Gardening Catalogue
2 years ago
We appreciate your comments and your feedback. Kind Regards, Amy, The Organic Gardening Catalogue
TO
Tony
Billericay
2 years ago
Date de l'achat : 10/05/2022
Ce que Tony a dit à propos de The Organic Gardening Catalogue:
Onions, beans and potatos have done OK so far. The tomato plant looked very fragile when unpacked. I followed enclosed instructions and eventually planted it outside. It is surviving but I wonder if i
...
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Hannah
The Organic Gardening Catalogue
2 years ago
Thank you for your feedback. I can confirm that we emailed you on the 26th May to let you know your tomato had been despatched, I am sorry if this was not received. I am sorry to hear that your tomato was left in a hot porch, however, if you have any problems with it not fruiting, please let us know.
Mauvais
2 years ago
Date de l'achat : 03/05/2022
Plant pugs arrived in OK condition but why are you still using plastic as the main protective tray?
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Amy
The Organic Gardening Catalogue
2 years ago
Thank you for your review, we appreciate your comments. It is always good to hear positive reviews, we are trying to find ways to reduce our plastic but understand we could further improve the packaging we provide. Your suggestions will help us to improve our service. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care
EE
Elizabeth Evans
2 years ago
Date de l'achat : 19/05/2022
Ce que Elizabeth Evans a dit à propos de The Organic Gardening Catalogue:
Plants in excellent condition and packaging spot on.
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Amy
The Organic Gardening Catalogue
2 years ago
Thank you for your review. We are pleased to hear that you were delighted with the plants received and the packaging was up to the required standard. We appreciate your comments. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care
Mauvais
2 years ago
Date de l'achat : 13/05/2022
Quick delivery of my order and everything in good condition on arrival.
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Megan
The Organic Gardening Catalogue
2 years ago
Thank you for taking the time to share your 5 star review, we are so pleased to hear you are happy with the service received and your order was delivered promptly. We appreciate the time you have taken to leave your feedback. Kindest regards, Meg. The Organic Gardening Catalogue.
À propos de The Organic Gardening Catalogue
The Organic Gardening Catalogue have been dedicated to promoting organic growing for more than 50 years, with the original company being formed in 1912. We produce an annual printed Seeds and Supplies catalogue, and everything we sell is available here in our online shop: a great range of seeds, plants, fertilisers, composts, pest controls, weed controls, tools and other gardening supplies.
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The Organic Gardening Catalogue, Woodview Road, Paignton, Devon, TQ4 7NG, United Kingdom
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À propos de The Organic Gardening Catalogue
The Organic Gardening Catalogue have been dedicated to promoting organic growing for more than 50 years, with the original company being formed in 1912. We produce an annual printed Seeds and Supplies catalogue, and everything we sell is available here in our online shop: a great range of seeds, plants, fertilisers, composts, pest controls, weed controls, tools and other gardening supplies.