The Organic Gardening Catalogue Évaluations

Thank you for your review. We are delighted that you are pleased with the quality of product received, we appreciate your great feedback. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care

Many thanks for leaving your review. I am sorry to hear the Tomatoes arrived on the small size and have been slow to grow. If there are any problems with the development of the Tomato plants please do not hesitate to contact our Customer Service team directly. Your comments regarding despatching around Bank Holidays is noted and your valued feedback is appreciated. Kindest regards, Naomi, Organic Customer Care.

We are so sorry to hear this! Customer satisfaction is very important to us, and we always want to hear from our customers if there are any issues with the condition of plants on delivery. We apologise that the courier did not take care when handling your parcel as instructed and took to throw this over your garden gate, this is certainly unacceptable and not the care we expect our couriers to take. Please contact our customer care team directly via phone or email regarding your disappointment and they will be happy to assist you with a resolution.

We are so sorry to hear that the delivery of your order was not left in a safe place as we would expect. We aim to keep our customers as informed as possible providing a dispatch notification with your tracking number upon dispatch to ensure you know when your parcel is on the way. We apologise that our communications were not as thorough as they should have been and you felt uninformed, leaving you unaware of dleivery, and we are sorry for the frustration caused. We will of course take your comments on board and use your feedback to improve our service. Thank you for taking the time to share your thoughts with us.

I am sorry to hear of the poor experiences with your order. If you contact our customer service team directly they will be happy to discuss the problems with you. I do apologise for any inconvenience and appreciate your valued feedback. Kindest regards, Naomi, Organic Customer Care.

I am sorry to hear your Comfrey plants are being slow showing signs of growth. It is early days so please give them some more time and if there are any problems please contact our customer service team directly. Your valued feedback is appreciated. Kindest regards, Naomi, Organic Customer Care.

I am sorry to hear of the poor experiences with your order and if we were not able to delay sending your order. We did respond to your email on the 17th May explaining we could not accept requests for changes regarding delivery dates so apologies if you have not seen this email. I can see there have been some problems with delivery which we have resolved today for you. Kindest regards, Naomi, Organic Customer Care.

Hi Mike, we are delighted that we could provide you with an excellent ordering experience with excellent service. This is what we aim for, and we are delighted to hear that we are on the right track. Thank you for taking the time to provide us with your feedback, it truly means the world to us!

Many thanks for your review. I am sorry to hear you are disappointed with the product you have purchased but do appreciate you taking the time to leave your feedback. Kindest regards, Naomi, Organic Customer Care.

Thank you for taking the time to share your 5 star review with us, we are pleased to hear you are happy with the service and products received. We hope you get to enjoy plenty of delicious strawberries in the near future! 🍓 Kindest regards, Meg. The Organic Gardening Catalogue.