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The Organic Gardening Catalogue Évaluations

Évalué
Excellent
Service
4.3
/5

5

4

3

2

1

194

70

23

15

16

318

évaluations au cours de la dernière année

Afficher les 896 commentaires
SH
Suzan Harris
2 years ago
Date de l'achat : 03/05/2022
Ce que Suzan Harris a dit à propos de The Organic Gardening Catalogue:
The delivery was very good and quick. The seeds I have sown so far have all germinated. However, I've unfortunately only given 3 stars because the seed packets do not have a seed expiry date date on a
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Amy
The Organic Gardening Catalogue
2 years ago
We are pleased to hear that you were happy with the delivery and the germination of your seeds. We are sorry that the packets do not contain all the information on them that you would expect, we appreciate your comments and will pass on your feedback. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care
Mauvais
2 years ago
Date de l'achat : 03/05/2022
I ordered a pack for f three courgette Plantlets. The stem of one was entirely broken and it have emailed OGC twice 5a week ago and two weeks ago) to ask for a replacement or refund but have received
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Amy
The Organic Gardening Catalogue
2 years ago
We are sorry to hear that your courgettes were damaged on arrival and you have not received a response to your email. We are unable to locate any correspondence from the email on this review and apologies if this has not reached us as expected. We have now emailed you with a resolution and apologies for any disappointment caused. Kind Regards, Amy, The Organic Gardening Catalogue
DP
deividas paulavicius
2 years ago
Date de l'achat : 10/05/2022
Ce que deividas paulavicius a dit à propos de The Organic Gardening Catalogue:
Surprise how well pact retail do doubt professional positive
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Amy
The Organic Gardening Catalogue
2 years ago
Thank you for your wonderful review! We appreciate your great feedback. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care
SF
Silvia Fojo
2 years ago
Date de l'achat : 20/04/2022
Ce que Silvia Fojo a dit à propos de The Organic Gardening Catalogue:
The order arrived earlier that expected and the envelopes arrived in excellent conditions. I will start sowing this week, so I can't comment on how quickly the seedlings appear.
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Hannah
The Organic Gardening Catalogue
2 years ago
Thank you for your wonderful review. It is great to hear that you are happy with your order. It is always good to hear positive reviews, and we pride ourselves in making sure your order arrives as quickly as possible and in good condition.
Mauvais
2 years ago
Date de l'achat : 19/04/2022
I was very disappointed that there was not a rational and sustainable way to address a problem with my order. Having made a mistake in ordering a three sided wooden compost bin instead of a four-sided
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Emily
The Organic Gardening Catalogue
2 years ago
Thank you for taking a moment to share your experience with us. We are sorry for the frustration caused by your experience on this occasion. Sadly, we may not always have spare parts avaiable for our products which are avaiable to purchase. Our compost bins are prepackaged in our warehouse so sadly we do not have individual sides avaiable to purchase. We are always happy to accept a return of goods within 14 days of reciept.
Mauvais
2 years ago
Date de l'achat : 28/04/2022
Seeds and delivery all good. Quality of tonmato seedlings received was very poor
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Emily
The Organic Gardening Catalogue
2 years ago
We are sorry to hear that you were not happy with the quality of the plants received on this occasion, this is certainly not the feedback we have come to expect and we apologise for the disappointment caused. The unfavourable conditions of transit, lacking light and water, may have affected the health of the plants and resulted in them being in a poor condition, this is certainly not up to our high standards of quality. Customer satisfaction is very important to us, and we always want to hear from our customers if there are any issues with the condition of plants on delivery. Please contact our customer care team directly via phone, email or our website regarding your disappointment and they will be happy to assist you with a resolution.
KM
Ken McMillan
2 years ago
Date de l'achat : 01/05/2022
Ce que Ken McMillan a dit à propos de The Organic Gardening Catalogue:
I ordered strawberry plants and they arrived fairly quickly in good condition.
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Hannah
The Organic Gardening Catalogue
2 years ago
Thank you for your wonderful review. It is great to hear that you are happy with your order. It is always good to hear positive reviews, and we pride ourselves in making sure your order arrives as quickly as possible and in good condition.
GG
graeme glendinning
2 years ago
Date de l'achat : 01/05/2022
Ce que graeme glendinning a dit à propos de The Organic Gardening Catalogue:
Super bargain again, with organic strawberries at giveaway price, magic make some space in your garden and grow some real food that you can trust not to be infected with the nasty rubbish they incorpo
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Naomi
The Organic Gardening Catalogue
2 years ago
Many thanks for your great review. It is lovely to read your comments regarding the Strawberry plants and hope they taste wonderful. We do appreciate you taking the time to leave your feedback. Kindest regards, Naomi, Organic Customer Care.
Mauvais
2 years ago
Date de l'achat : 02/05/2022
Damaged and open packaging; potato eyes fallen off. Really poor condition of package and goods didn’t like great either. (Growing) time will tell if affected quality of potatoes
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Naomi
The Organic Gardening Catalogue
2 years ago
I am sorry to hear your Seed Potatoes arrived damaged and the packaging was open. It does sound like this has happened during transit so I do apologise. Please see how they go and if there are any problems please contact our customer service team directly. Kindest regards, Naomi, Organic Gardening Customer Care.
Mauvais
2 years ago
Thank you for contacting me and I will report back if any growing issues Regards
Mauvais
2 years ago
Date de l'achat : 26/04/2022
There's something not okay about the plugs you end. They are very weak and flimsy and don't seem to survive even though carefully planted out in well prepared compost.
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Naomi
The Organic Gardening Catalogue
2 years ago
I am sorry to hear of your disappointment with the plants you have received. If you are still experiencing problems with them please contact our customer service team directly and they will be happy to discuss this with you. Your feedback is appreciated. Kindest regards, Naomi, Organic Gardening Customer Care.
À propos de The Organic Gardening Catalogue
The Organic Gardening Catalogue have been dedicated to promoting organic growing for more than 50 years, with the original company being formed in 1912. We produce an annual printed Seeds and Supplies catalogue, and everything we sell is available here in our online shop: a great range of seeds, plants, fertilisers, composts, pest controls, weed controls, tools and other gardening supplies.
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The Organic Gardening Catalogue, Woodview Road, Paignton, Devon, TQ4 7NG, United Kingdom
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À propos de The Organic Gardening Catalogue
The Organic Gardening Catalogue have been dedicated to promoting organic growing for more than 50 years, with the original company being formed in 1912. We produce an annual printed Seeds and Supplies catalogue, and everything we sell is available here in our online shop: a great range of seeds, plants, fertilisers, composts, pest controls, weed controls, tools and other gardening supplies.