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The Organic Gardening Catalogue Évaluations

Évalué
Excellent
Service
4.3
/5

5

4

3

2

1

194

70

23

15

16

318

évaluations au cours de la dernière année

Afficher les 896 commentaires
Mauvais
2 years ago
Date de l'achat : 26/04/2022
Be open about delivery delays and communicate with customers about this.
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Amy
The Organic Gardening Catalogue
2 years ago
We are sorry if you have not received your order, we can see that it was despatched within a few days of placing your order and should have been received by now, we were unaware that you had not received your order. Please contact our Customer Service Team direct so they can resolve this for you. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care
KO
keith overton
willington derby
2 years ago
Date de l'achat : 20/04/2022
Ce que keith overton a dit à propos de The Organic Gardening Catalogue:
Not all the plants grew. Appeared to have been too long in packaging
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Amy
The Organic Gardening Catalogue
2 years ago
We are sorry to hear that you were disappointed with some of the plants received and that the quality of them was variable, this is not the kind of feedback we would expect in relation to our products and we can only apologise for the disappointment caused. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care
Mauvais
2 years ago
Date de l'achat : 11/04/2022
Prompt delivery
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Emily
The Organic Gardening Catalogue
2 years ago
Thank you for four stars! We are delighted that your order arrived safely in a timely manner and to hear that you are pleased with our service. We hope you’ll visit us again soon.
KW
Kirsty Watters
2 years ago
Date de l'achat : 11/04/2022
Ce que Kirsty Watters a dit à propos de The Organic Gardening Catalogue:
They arrived quickly. Hopefully will be a good quality.
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Emily
The Organic Gardening Catalogue
2 years ago
Thank you for taking the time to provide us with your feedback, we are so happy we were able to provide you with what you were looking for in a timely manner. It’s our pleasure to serve customers like you and we hope you’ll visit us again soon.
Mauvais
2 years ago
Date de l'achat : 19/04/2022
I have emailed twice , as I received mouldy garlic for planting and had no response
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Megan
The Organic Gardening Catalogue
2 years ago
We are truly sorry to hear your comments however we can confirm we have responded to all emails we have that have come through to us from you, we can only apologise if you have not received our replies. A refund has already been processed for the Garlic as sadly we were not able to send a replacement out. Please accept our apologies for any inconvenience caused during this order. Kindest regards, Meg. The Organic Gardening Catalogue
Mauvais
2 years ago
Date de l'achat : 27/04/2022
Unfortunately one set of cucumbers did not arrive despite the fact I was advised that they had been despatched. When I reported this I was advised that they were now out of stock but that I could have
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Megan
The Organic Gardening Catalogue
2 years ago
Thank you so much for taking the time to share your review with us, we are truly sorry for inconvenience caused but are pleased to see this was rectified swiftly by our customer service team. Kindest regards, Meg. Suttons.
Mauvais
2 years ago
Date de l'achat : 07/04/2022
The product I ordered arrived promptly.
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Amy
The Organic Gardening Catalogue
2 years ago
Thank you for your wonderful review! We appreciate your great feedback of both our products and service. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care
Mauvais
2 years ago
Date de l'achat : 20/04/2022
I have been a member of Garden Organic for years and received consistently good service.
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Amy
The Organic Gardening Catalogue
2 years ago
Thank you for your review. It is great to hear that you have been consistently impressed with the service received. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care
MT
Maryanna Tipper
2 years ago
Date de l'achat : 19/04/2022
Ce que Maryanna Tipper a dit à propos de The Organic Gardening Catalogue:
Professional, fast delivery. Good variety of Organic Seeds/Plants. Sadly I left it too late and had to buy different varieties in place of preferred. Can't tell quality of seeds yet as only sowed 6 da
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Amy
The Organic Gardening Catalogue
2 years ago
Thank you for your review. We are pleased to hear that you were happy with the speed of delivery and that you were impressed with the variety. We hope that you will be delighted with the germination of your seeds and we appreciate your feedback. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care
MA
Mel A
2 years ago
Date de l'achat : 19/04/2022
Ce que Mel A a dit à propos de The Organic Gardening Catalogue:
Received plants quickly and with only a few broken branches. They're healthy looking.
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Amy
The Organic Gardening Catalogue
2 years ago
Thank you for your review. We are sorry to hear that there were a few broken branches but we are pleased that in general they were healthy on arrival and we hope that they go on to thrive. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care
À propos de The Organic Gardening Catalogue
The Organic Gardening Catalogue have been dedicated to promoting organic growing for more than 50 years, with the original company being formed in 1912. We produce an annual printed Seeds and Supplies catalogue, and everything we sell is available here in our online shop: a great range of seeds, plants, fertilisers, composts, pest controls, weed controls, tools and other gardening supplies.
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The Organic Gardening Catalogue, Woodview Road, Paignton, Devon, TQ4 7NG, United Kingdom
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À propos de The Organic Gardening Catalogue
The Organic Gardening Catalogue have been dedicated to promoting organic growing for more than 50 years, with the original company being formed in 1912. We produce an annual printed Seeds and Supplies catalogue, and everything we sell is available here in our online shop: a great range of seeds, plants, fertilisers, composts, pest controls, weed controls, tools and other gardening supplies.