The Organic Gardening Catalogue Évaluations

Thank you for your review. We do apologise that your original order was not given the care we would expect during the packing and delivery process and that this resulted in your plants being damaged on arrival. We are pleased to hear our Customer Service Team were able to resolve things effectively and efficiently but we apologise for any disappointment caused. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care

Thank you for taking the time to leave us such a fantastic review! We are so happy that we were able provide you with an excellent ordering experience with excellent service. We thank you for you custom and hope you will use us again in the future for your gardening needs.

Good afternoon Valerie, thank you for taking the time to provide us with your feedback. It truly means the world to us when our customers take the time to share their experience! We are delighted to hear that you are pleased with the plants received and these are growing on well as expected. We thank you for you custom and hope you will use us again in the future for your gardening needs.

Thank you for taking the time to provide us with your feedback Ulrich. It is not every day that we receive feedback such as yours which provides us with constructive insight. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide and those that need improvement, and we will take your feedback onboard to improve the online catalogue. We sincerely thank you for taking the time to share your thoughts with us.

Thank you for your wonderful review! It is great to receive positive feedback on our products and we appreciate your comments. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care

Good afternoon Phil, I am so sorry to learn that your tomato plants did not arrival in prime condition as we would expect. This is certainly not the standard of quality we aim to provide and I would like to apologise for the disappointment caused. I have emailed you directly today to discuss this further and offer a resolution for you.

Thank you for your review. We are sorry to hear that our couriers let us down and your plants were damaged on arrival, this is not the quality of product we would expect our customers to receive and we can only apologise for any disappointment caused. If you can contact our Customer Service Team direct they will look to resolve this for you. Kind Regards, Amy, Suttons Customer Care

Thank you for your review, we appreciate your comments and are pleased to hear you are happy with our service. It is always good to hear positive reviews and we pride ourselves in making sure your order is of great quality and arrives as quickly as possible. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care

Thank you for your review, we appreciate your comments. It is great to hear that you are happy with your order and that we kept you informed of delivery and despatch dates. It is always good to hear positive reviews and we pride ourselves in making sure your order is great quality and arrives as quickly as possible. Kind Regards, Amy, The Organic Gardening Company Customer Care

Thank you for your feedback Judith. We are so sorry to hear your seeds did not perform how we would expect. This is certainly not the standard of quality we our proud to provide and although we have very stringent quality checks for our seeds, it sounds like we may need to investigate this further. We apologise for the disappointment this caused. Customer satisfaction is one of the most important things we strive for, and we always want to ensure our customers are happy with their order. Please contact our Customer care team who will be happy to offer a resolution for you regarding the germination issued you have experienced with the seeds.