The Organic Gardening Catalogue Évaluations

Thank you for your great review! We are pleased to hear that you were happy with the ease of use of our website and the ordering process. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care

Thank you for your amazing feedback. We are so happy to hear your order was received safely and you are pleased with the service we offer. We appreciate you taking the time to provide us with your feedback and truly appreciate your custom with us.

Thank you for your feedback, we truly appreciate you taking the time to provide us with this. We apologise that your seed tin was missed from the order. We try our best to make the requirements of the offer as easy to understand as possible. In this case the offer email did state "Simply add your seed packets and tin to the basket to activate the offer." I appreciate this was a simple mistake to make and in order to resolve this matter for you I have sent you an email directly to advise the action taken.

We strive to provide a wide selection of both plants and seeds but regrettably due to the effects of the pandemic and Brexit supply of some products have been affected, we can only apologise for this. We still have a vast variety of seeds available to purchase and if there is a particular item that is not currently available please do not hesitate to contact our customer care team directly and we may be able to offer further information as to when we are due to receive further stock. Thank you so much for taking the time to share your feedback. Kindest regards, Meg- The Organic Gardening Catalogue.

Thank you for your great review. We pride ourselves in ensuring our products are received in top condition and as quickly as possibly and we appreciate your feedback. Kind Regards, The Organic Gardening Company

Thank you for your review, we appreciate the time you have taken to share your feedback. We are sorry to hear your comments regarding our website and we are more than happy to pass your comments onto our web team for their consideration. There should be an information box just before the payment stage to enter delivery instructions so we can only apologise if this has not been the case on this occasion. We can see from the notes on your account you contacted our customer care team to add this instructions prior to dispatch so we can only apologise the courier did not acknowledge this request.

Thank you for your great review. We are pleased to hear that you were happy with the service received and you are pleased with the products. Kind Regards, The Organic Gardening Catalogue.

Thank you for your review. We sincerely apologise that you have had some issues with using our new website. We appreciate your feedback and take your comments on board. Kind Regards, The Organic Gardening Catalogue

We appreciate your comments, unfortunately this is the way that Feefo requests its reviews but we will pass on your comments. Kind Regards, The Organic Gardening Catalogue

Thank you for your review. We are sorry to hear that you were having problems with your order and accessing your membership discount. We will email you directly in relation to this and apologise for the inconvenience caused. Kind Regards, The Organic Gardening Catalogue

Thank you for your review. Our seed potatoes are despatched directly from our suppliers which is why they would have arrived separately to your onion sets. We appreciate your comments and will pass on your feedback. Kind Regards, The Organic Gardening Catalogue