The Organic Gardening Catalogue Évaluations

Thank you for leaving your positive review. Your comments are appreciated and thank you for getting in touch.

Thank you for your review, we appreciate your comments. It is always good to hear positive reviews and we pride ourselves in making sure your order is of great quality and arrives as quickly as possible. Kind Regards, The Organic Catalogue

Thank you for your comments. Using the email address provided by yourself we can see that an order for Black Kale was placed in October. We do apologise if this is not the case and for any inconvenience caused. Kind Regards, The Organic Gardening Catalogue

Thank you for your review. We are sorry to hear that you have been disappointed with the service received and that you did not receive a response to your email. We can confirm that you did not pay a surcharge for the seed delivery, our postage prices are as follows £2.99 for seeds only £4.99 for onion sets, plants or other items or £6.99 for a mixture of both. Due to the fact that you had both onion sets and seeds on your order this is why you were charged the higher postage cost and we do apologise if this was not clear. We are sorry that your discount was not given, we have recently moved to a new system and are working hard to get this resolved as soon as possible. We have requested for the 10% discount to be refunded to you and apologise for any inconvenience caused. Kind Regards, Organic Gardening

Thank you for your feedback. We apologise that you did not recieve a response to your email, you certainly should have heard back from us and we have passed this onto our managers to investigate. In regards to your membership discount we are contacting you directly to resolve this issue. We can confrim that as your order was under 2Kg you were charged our standard delivery rate for the goods ordered. Here is a link to our website where you can locate all of our current charges: https://www.organiccatalogue.com/delivery-information/

Thank you for your review. I am sorry if you had some problems with placing your online order. There have been a few teething problems with the recent upgrade to our website which I understand are being addressed. Your comments regarding this matter will be passed on and apologies for any inconvenience this may have caused.

Thank you for your review. We offer a small range of non-organic seeds within our catalogue to give customers a better choice. If a seed is not organic it is clearly listed in the description as being (non organic). Our plants are all grown organically. Your comments regarding this matter will be passed on.

Although some of our seeds are not certified as organic all of our products are grown organically.