Alexander & Co Commentaires

I am sorry that you feel the service was not up to standard, however I do feel that your review is unjust as the tenancy ran very smoothly during the time you resided at the property. Ihave reviewed the paperwork issued andam happy this was correct, the fee for an exit inventory is a standard charge across agencies in the UK. The deposit was registered and held with the TDS and all of the correct procedures were followed. If you wish to discuss any of the above further, please don't hesitate to contact me on 01582 310083. Richard Evans

Thank you for taking the time to leave us a positive review.

Thanks for your review, while I understand your frustration in regards to having to leave the property, unfortunately Landlords personal circumstances and choices are beyond our control. I can however inform you that the property was notrented and is no longer available to rent.In regards to the check in and check out process, unfortunately our processes recently changed to comply with what the TDS require in terms of information and this is why there is a difference between how the inventory and checkout was written. If you wish to discuss the above further please don't hesitate to contact me on 01582 310083. Richard Evans

I am really sorry to hear about your experience relating to issues you've faced regarding your deposit , I would like to take the opportunity to rectify these areas of concern for you as the manager of Harrow , you can reach me on 0208 429 7355 and I would be happy to discuss this further with you

I am really sorry you have felt it appropriate to leave us this review. We have discussed this previously so please do contact me on 01296 710201 or derek.turney@alexanderandco.co.uk and I would be happy to discuss this further with you.

Thank you for taking the time to leave us a positive review.