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Avis sur Brdy | Avis sur le service client de https://www.feefo.com/reviews/bigblu-operations-limited | Feefo

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Client de confiance

5 months ago

Date d'achat : 20/04/2024

The whole process of dealing with Brdy was made very easy. sorting out the contract to delivery of the equipment was very fast, within days I received a call from the installation team to organise a c

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Elise

Brdy

4 months ago

Hi, This is wonderful to read. We have passed your kind words onto James, who we are positive will be delighted to read it too. We are so glad to hear you are happy with your service and experience so far, and look forward to maintaining this level of service going forward, Thank you for your kind review. Warm regards, The Brdy Team

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Client de confiance

5 months ago

Date d'achat : 21/04/2024

The KVHTS self installation was not too difficult, but THE INSTALLATION GUIDES RECEIVED BOTH FROM BRDY AND HUGHES ARE NOT FOR THE PROVIDED 74 CM ANTENNA!!! ESPECIALLY THE AZIMUTH AND ELEVATION ADJUSTM

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Elise

Brdy

4 months ago

Hello, Thank you for taking the time to share your feedback regarding your experience with the KVHTS self-installation process. We value your input as it helps us to improve our products and services. We apologise for any inconvenience you may have experienced with the installation guides provided. We understand that accurate and comprehensive instructions are critical to a smooth installation process. Regarding your comments on terminal programming, we acknowledge your concerns about the complexity of the process. We are constantly striving to improve the user experience and your feedback regarding the need for a more streamlined and user-friendly approach is duly noted. It is our understanding that our installer has been liaising with you throughout the installation process to help complete it. We hope that your service is up and running smoothly, if it is not please contact our customer services team on 211 198 1205 to discuss a solution. Thank you again for your feedback. Kind regards, The Brdy Team

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ΚΩΝΣΤΑΝΤΙΝΟΣ ΚΑΛΛΕΑΣ

Rhodes- Greece

5 months ago

Date d'achat : 20/04/2024

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Julia Nicholson

Turriff

5 months ago

Date d'achat : 18/04/2024

Ce que Julia Nicholson a dit à propos de Brdy:

James Arbuthnot was a pleasure to have in the house and did an efficient and friendly job. In the past I have had difficulties getting in touch with Brdy about problems so I am still wary about recomm

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Elise

Brdy

5 months ago

Hi Julia, Thank you for taking the time to leave us a review. James will be delighted to hear that! We hope that we can rebuild your trust in us going forward. Warm regards, The Brdy Team

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Client de confiance

5 months ago

Date d'achat : 18/04/2024

Réaction très rapide à la coupure moins de 30 minutes. Merci

Muriel

Brdy

5 months ago

Brdy vous remercie pour votre commentaire positif et d'avoir pris un instant pour déposer un avis.

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Client de confiance

5 months ago

Date d'achat : 09/04/2024

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Client de confiance

5 months ago

Date d'achat : 08/04/2024

First rate work, installer polite and friendly.

Elise

Brdy

5 months ago

Hi, Thank you for leaving this great review. We're glad to hear that you're pleased with the service so far! Warm regards, The Brdy Team

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Douglas Elder

PA41 7AE

5 months ago

Date d'achat : 10/04/2024

Ce que Douglas Elder a dit à propos de Brdy:

Installer was fantastic, super attitude, very well knowledgeable and super efficient

Elise

Brdy

5 months ago

Hi Douglas, Thank you for this wonderful review. We're so pleased to hear you're happy with our service and installation! Warm regards, The Brdy Team

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Graham White

Argyll

5 months ago

Date d'achat : 10/04/2024

Ce que Graham White a dit à propos de Brdy:

Quickly and easy to arrange and the engineer arrived quickly for install. Very helpful staff. We are delighted.

Elise

Brdy

5 months ago

Hi Graham, That's what we like to hear! We look forward to maintaining this level of service going forward. Thank you for your kind review. The Brdy Team

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Terence Nichol

THURSO

5 months ago

Date d'achat : 08/04/2024

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À propos de Brdy

We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are. Experience faster speeds and exceptional customer service with Brdy.

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+44 207 427 6538

6th Floor, 60 Gracechurch Street, London, Greater London, EC3V 0HR, United Kingdom

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