Hi Ian,
We are thrilled to hear that you are happy with the service provided by our sales team and the pricing of our service, although it is a shame to hear about the service from the installer.
We are glad to see that you will be contacting us with more information regarding this so that we can look into it.
We look forward to maintaining the level of customer service which you received from our sales team in the future.
Warm Regards, The Brdy Team