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Budget Direct Insurance Commentaires

https://www.budgetdirect.com.sg
Classé
Excellent

Budget Direct Insurance is an online insurer for car, motorcycle and travel, based in Singapore.

Service
4.7
/5
Produit
4.6
/5

5

4

3

2

1

1,125

228

24

9

25

1,411

avis au cours de l’année écoulée

Afficher tous les 9,871 commentaires
NK
Nancy Yeow-Kim
Bishan
6 years ago
Date d'achat : 27/11/2017
Ce que Nancy Yeow-Kim a dit à propos de Budget Direct Insurance:
Telephone calls were picked up immediately! Service from Aiqing was prompt and faultless. She handled my questions most professionally and patiently - never hurried me. It was like I was her only clie
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0
Partager
CH
Chan
6 years ago
Date d'achat : 06/12/2017
Ce que Chan a dit à propos de Budget Direct Insurance:
excellent ustomer service, pricing is highly competitive as well. the area of improvement is on the IT aspect. this is a critical area as prospective custo
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0
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LD
Lin-Da
6 years ago
Date d'achat : 06/12/2017
Ce que Lin-Da a dit à propos de Budget Direct Insurance:
As spoken to Helen and she is quick and well response in my new policy.
0
Partager
Client de confiance
6 years ago
Date d'achat : 05/12/2017
Ease of navigation and easy to understand
0
Partager
Client de confiance
6 years ago
Date d'achat : 05/12/2017
Online all the way from selection to payment
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0
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MS
Manmohan Singh
6 years ago
Date d'achat : 05/12/2017
Ce que Manmohan Singh a dit à propos de Budget Direct Insurance:
Without hesitation I would buy online from them again. Would like to give 5 stars but I Faced a slight glitch with the portal when I completed inputting my data including all named Drivers. After clic
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0
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NK
Nick Kejing
6 years ago
Date d'achat : 05/12/2017
Ce que Nick Kejing a dit à propos de Budget Direct Insurance:
Service is good. Tele operator is very courteous... but I have yet to receive my policy e-copy
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Geoffrey
Budget Direct Insurance
6 years ago
Hey Nick

Thank you for becoming a Budget Direct Insurance customer. Thank you for the positive feedback on the service you received and also that your policy documents hadn't arrived at the time of your note. We appreciate you being available for a quick chat today to confirm you have now received your documents.

Again, thank you for becoming a Budget Direct Insurance customer. If we can help at all, please feel free to call us at 6221 2111 or email us at help@budgetdirect.com.sg - we're here Mondays to Fridays, from 8am to 8pm. 

All the best,
Geoffrey 
Budget Direct Insurance
6221 2111 or help@budgetdirect.com.sg



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0
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AC
Amanda Min Choo
6 years ago
Date d'achat : 04/12/2017
Ce que Amanda Min Choo a dit à propos de Budget Direct Insurance:
i wrote email reminding the team to send me the ya kun vouchers for purchase of insurance. no one responded :S no personalised feel
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*****
Budget Direct Insurance
6 years ago
Hi Amanda Min Choo,

Thank you for taking the time to provide your feedback. We’re sorry we didn’t meet your expectation on this occasion and it’s a good reminder to us to continually strive to do better. It’s unfortunate that you’ve missed out getting the Ya Kun voucher promotion which ended 30 November. We understand that our Customer Care Executive reached out to you on this matter.

We’re looking forward to your participation in our Research program to help us identify where we can improve our website and customer experience. 

If there is anything more that we can help with, please get in touch using the details below; we’re here from 8am to 8pm, Mondays to Fridays (excluding public holidays). 

All the best,
*****
Budget Direct Insurance
6221 2111 or help@budgetdirect.com.sg
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0
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KS
KWAY SWEE
6 years ago
Date d'achat : 04/12/2017
Ce que KWAY SWEE a dit à propos de Budget Direct Insurance:
Officer Ai Qing to the whole process for me till email the policy to me. Online submission need to improve at 100% view, as car finance details & refresh premium not working.
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0
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Client de confiance
6 years ago
Date d'achat : 01/12/2017
It was fuss-free and convenient to use. You get your quote almost instantly and able to review the items in which you might want to customize with ease.
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À propos de Budget Direct Insurance
Budget Direct Insurance is the trading name of Auto & General Insurance (Singapore) Pte. Limited, which is licensed by the Monetary Authority of Singapore ("MAS"). We are bound by MAS regulations and requirements for insurers. We're part of an international insurance group which provides insurance solutions for millions of policyholders worldwide. The Group includes one of the largest direct personal lines insurers in South Africa and one of the largest personal lines insurance intermediaries in the United Kingdom. The Group is headquartered in the British Isles, generates more than US$2b in annual revenues, and operates from offices across four continents. At Budget Direct Insurance, we're making it easier for Singaporeans to buy quality cover at cheaper prices.
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+65 6221-2111
190 Clemenceau Avenue, #03-01, Singapore Shopping Centre, Singapore, Central Region, 239924, Singapore
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À propos de Budget Direct Insurance
Budget Direct Insurance is the trading name of Auto & General Insurance (Singapore) Pte. Limited, which is licensed by the Monetary Authority of Singapore ("MAS"). We are bound by MAS regulations and requirements for insurers. We're part of an international insurance group which provides insurance solutions for millions of policyholders worldwide. The Group includes one of the largest direct personal lines insurers in South Africa and one of the largest personal lines insurance intermediaries in the United Kingdom. The Group is headquartered in the British Isles, generates more than US$2b in annual revenues, and operates from offices across four continents. At Budget Direct Insurance, we're making it easier for Singaporeans to buy quality cover at cheaper prices.