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Budget Direct Insurance Commentaires

https://www.budgetdirect.com.sg
Classé
Excellent

Budget Direct Insurance is an online insurer for car, motorcycle and travel, based in Singapore.

Service
4.7
/5
Produit
4.6
/5

5

4

3

2

1

1,125

227

24

9

25

1,410

avis au cours de l’année écoulée

Afficher tous les 9,870 commentaires
SK
Seow Mak Kee
6 years ago
Date d'achat : 15/10/2017
Ce que Seow Mak Kee a dit à propos de Budget Direct Insurance:
Abt the experience using yr site on my iphone. It is buggy- the interface. esp when u wanna input the date period for yr travel insurance to take into effect. Buggy cos: when u tap on the date to ind
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Geoffrey
Budget Direct Insurance
6 years ago
Hi Seow Mak Kee

Thank you for your feedback. We'd really like to learn more about your experience buying  insurance on your mobile.

We will be in touch with you directly to invite you to come in for a user research session. Understanding what happened is an important step in fixing and improving our site so it is better for everyone. 

Again, thank you for your comments and we hope you will join us to share your experience. 

Many thanks
Geoffrey
Budget Direct Insurance
6221 2111 or help@budgetdirect.com.sg
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1
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CH
Chan Soon Huat
6 years ago
Date d'achat : 13/10/2017
Ce que Chan Soon Huat a dit à propos de Budget Direct Insurance:
It was quite user friendly, just scan and answer each question systematically and able to customise by choosing only the items I want and to get an instant quotation refreshed immediately. Yes, I wil
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0
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CL
Chua Siow Ling
6 years ago
Date d'achat : 11/10/2017
Ce que Chua Siow Ling a dit à propos de Budget Direct Insurance:
I received a lower price than what I purchased with your company that promises lowest price?
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*****
Budget Direct Insurance
6 years ago
Hi there

Thanks for choosing to become a Budget Direct Insurance customer.

Our goal for all our customers is to receive 5-star service; would you be able to offer some insights or constructive feedback on where we could improve? Understanding from your perspective where we did not meet your expectations would be beneficial as we look to continually improve and enhance our service. 

Please feel free to call Rose, who leads our Customer Care team or email your ideas to us at suggestions@budgetdirect.com.sg. 

Yours sincerely
*****
Budget Direct Insurance
6221 2111 or help@budgetdirect.com.sg
0
Partager
Client de confiance
6 years ago
Date d'achat : 12/10/2017
kahral and aiqing were most helpful
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0
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Client de confiance
6 years ago
Date d'achat : 12/10/2017
Excellent customer service! Prompt and patience.
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0
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MK
Mohamed Shammir S/O Thirunauc Karasu
6 years ago
Date d'achat : 12/10/2017
Ce que Mohamed Shammir S/O Thirunauc Karasu a dit à propos de Budget Direct Insurance:
Logan was patient and very polite. I had some changes to my schedule and had to rush overseas twice. He helped me settle my insirance though i was overseas.
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0
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KW
Ka Wei
Singapore
6 years ago
Date d'achat : 10/10/2017
Ce que Ka Wei a dit à propos de Budget Direct Insurance:
The customer service agent I spoke with, Aj, was hyper patient and clear in explaining to me the options available to me for both driving and travel insurance. He knows his stuff, and that made it mo
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1
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Client de confiance
6 years ago
Date d'achat : 10/10/2017
Customer service is good , person is knowledgeable and able to answer all queries
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0
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Client de confiance
6 years ago
Date d'achat : 10/10/2017
good customer service !
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0
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LW
Low Kit Wai
6 years ago
Date d'achat : 05/10/2017
Ce que Low Kit Wai a dit à propos de Budget Direct Insurance:
NA
0
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À propos de Budget Direct Insurance
Budget Direct Insurance is the trading name of Auto & General Insurance (Singapore) Pte. Limited, which is licensed by the Monetary Authority of Singapore ("MAS"). We are bound by MAS regulations and requirements for insurers. We're part of an international insurance group which provides insurance solutions for millions of policyholders worldwide. The Group includes one of the largest direct personal lines insurers in South Africa and one of the largest personal lines insurance intermediaries in the United Kingdom. The Group is headquartered in the British Isles, generates more than US$2b in annual revenues, and operates from offices across four continents. At Budget Direct Insurance, we're making it easier for Singaporeans to buy quality cover at cheaper prices.
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+65 6221-2111
190 Clemenceau Avenue, #03-01, Singapore Shopping Centre, Singapore, Central Region, 239924, Singapore
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À propos de Budget Direct Insurance
Budget Direct Insurance is the trading name of Auto & General Insurance (Singapore) Pte. Limited, which is licensed by the Monetary Authority of Singapore ("MAS"). We are bound by MAS regulations and requirements for insurers. We're part of an international insurance group which provides insurance solutions for millions of policyholders worldwide. The Group includes one of the largest direct personal lines insurers in South Africa and one of the largest personal lines insurance intermediaries in the United Kingdom. The Group is headquartered in the British Isles, generates more than US$2b in annual revenues, and operates from offices across four continents. At Budget Direct Insurance, we're making it easier for Singaporeans to buy quality cover at cheaper prices.