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Budget Direct Insurance Commentaires

https://www.budgetdirect.com.sg
Classé
Excellent

Budget Direct Insurance is an online insurer for car, motorcycle and travel, based in Singapore.

Service
4.7
/5
Produit
4.6
/5

5

4

3

2

1

1,125

227

24

9

25

1,410

avis au cours de l’année écoulée

Afficher tous les 9,868 commentaires
TH
Tay Ming Hin
7 years ago
Date d'achat : 21/09/2017
Ce que Tay Ming Hin a dit à propos de Budget Direct Insurance:
VERY EASY TO USE YR PORTAL,
0
Partager
LH
Lew Guan Hing
7 years ago
Date d'achat : 20/09/2017
Ce que Lew Guan Hing a dit à propos de Budget Direct Insurance:
Ridiculous charges due to change in marital status. Helen, your staff, mentioned that marital status is not important. So we decided to request to make the changes. Suddenly was told to pay an additio
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Merchant Logo
*****
Budget Direct Insurance
7 years ago
Hi there

Thanks for choosing to become a Budget Direct Insurance customer.

Our goal for all our customers is to receive 5-star service; would you be able to offer some insights or constructive feedback on where we could improve? Understanding from your perspective where we did not meet your expectations would be beneficial as we look to continually improve and enhance our service. 

Please feel free to call Rose, who leads our Customer Care team or email your ideas to us at suggestions@budgetdirect.com.sg. 

Yours sincerely
*****
Budget Direct Insurance
6221 2111 or help@budgetdirect.com.sg
LH
Lew Guan Hing
7 years ago
I am currently waiting for your "management" to get back to me on my policy. I have no ideas for your company. But for a start, you could probably let customers know of any hidden charges. Instead of misleading your customers and suddenly include an additional charge.
LH
Lew Guan Hing
7 years ago
I have cancelled my insurance policy with you guys even before beginning. Horrible experience. Your staff Helen needs to be trained properly or you will continue losing more customers. 10 minutes turns out to be more than 5 hours with me constantly calling the hotline to check for updates. Mentioned to me that it is very easy no charges and all but added the charge in towards the end of the conversation. I would seriously urge others to reconsider due to their inefficiency. Should it be a claim, will the process take a year or two?
LH
Lew Guan Hing
7 years ago
Changing my rating as I finally understood the additional "charges". Miscommunication from the first staff. It wasn't a charge but an increase in the premium due to the changes.
0
Partager
Client de confiance
7 years ago
Date d'achat : 21/09/2017
I bought my car insurance through Helen. She was great, patient to explain the policy in detail to me. Clear in her explanation. Very professional in handling my case. Thank you.
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0
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CP
Chandran Pillai S/O Govinda Pillai
7 years ago
Date d'achat : 20/09/2017
Ce que Chandran Pillai S/O Govinda Pillai a dit à propos de Budget Direct Insurance:
yes
1
Partager
Client de confiance
7 years ago
Date d'achat : 19/09/2017
It's systematic,responsive and hassle free in it's queries and replies.Excellent platform to work on.
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0
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Client de confiance
7 years ago
Date d'achat : 19/09/2017
Customer service officers very patient.
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0
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Client de confiance
7 years ago
Date d'achat : 19/09/2017
The service staff listened with patience and helpful.
0
Partager
Client de confiance
7 years ago
Date d'achat : 19/09/2017
Fast, efficient & best of all it's the cheapest comprehensive motor insurance compared to others.
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0
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CH
Chan Tze Hua
7 years ago
Date d'achat : 18/09/2017
Ce que Chan Tze Hua a dit à propos de Budget Direct Insurance:
After obtaining the quotation from the website. I called them to confirm the purchase. The customer service officer was very helpful & ensure that I fully understand all the terms before buying. Fanta
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0
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Client de confiance
7 years ago
Date d'achat : 18/09/2017
The online features are easy to use and intuitive.
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À propos de Budget Direct Insurance
Budget Direct Insurance is the trading name of Auto & General Insurance (Singapore) Pte. Limited, which is licensed by the Monetary Authority of Singapore ("MAS"). We are bound by MAS regulations and requirements for insurers. We're part of an international insurance group which provides insurance solutions for millions of policyholders worldwide. The Group includes one of the largest direct personal lines insurers in South Africa and one of the largest personal lines insurance intermediaries in the United Kingdom. The Group is headquartered in the British Isles, generates more than US$2b in annual revenues, and operates from offices across four continents. At Budget Direct Insurance, we're making it easier for Singaporeans to buy quality cover at cheaper prices.
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+65 6221-2111
190 Clemenceau Avenue, #03-01, Singapore Shopping Centre, Singapore, Central Region, 239924, Singapore
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À propos de Budget Direct Insurance
Budget Direct Insurance is the trading name of Auto & General Insurance (Singapore) Pte. Limited, which is licensed by the Monetary Authority of Singapore ("MAS"). We are bound by MAS regulations and requirements for insurers. We're part of an international insurance group which provides insurance solutions for millions of policyholders worldwide. The Group includes one of the largest direct personal lines insurers in South Africa and one of the largest personal lines insurance intermediaries in the United Kingdom. The Group is headquartered in the British Isles, generates more than US$2b in annual revenues, and operates from offices across four continents. At Budget Direct Insurance, we're making it easier for Singaporeans to buy quality cover at cheaper prices.