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Budget Direct Insurance Commentaires

https://www.budgetdirect.com.sg
Classé
Excellent

Budget Direct Insurance is an online insurer for car, motorcycle and travel, based in Singapore.

Service
4.7
/5
Produit
4.6
/5

5

4

3

2

1

1,131

228

23

9

25

1,416

avis au cours de l’année écoulée

Afficher tous les 9,863 commentaires
CY
Chan Sze Ying
7 years ago
Date d'achat : 28/06/2017
Ce que Chan Sze Ying a dit à propos de Budget Direct Insurance:
Fast and accurate and easy to use online.
0
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Client de confiance
7 years ago
Date d'achat : 28/06/2017
Easy to use interface
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0
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Client de confiance
7 years ago
Date d'achat : 28/06/2017
Highly responsive and affordable premium.
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0
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Client de confiance
7 years ago
Date d'achat : 28/06/2017
ok
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Geoffrey
Budget Direct Insurance
7 years ago
Hi there


Thanks for choosing to become a Budget Direct Insurance customer.

Our goal is to for all our customers to receive 5-star service; would you be able to offer some insights or constructive feedback on where we could improve? Understanding from your perspective where we did not meet your expectations would be very useful as we look to continually improve and enhance our service. 

Please feel free to call Rose, who leads our Customer Care team or email your ideas to us at suggestions@budgetdirect.com.sg. 


Yours sincerely
Geoffrey
Budget Direct Insurance
6221 2111 or help@budgetdirect.com.sg

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TN
Tan Simin Netty
7 years ago
Date d'achat : 28/06/2017
Ce que Tan Simin Netty a dit à propos de Budget Direct Insurance:
I do not understand the need to name household members under the Authorised Driver plan. Given that the Authorized Driver plan is meant to cover all drivers. This make things complicated as at the poi
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*****
Budget Direct Insurance
7 years ago
Thank you for your feedback. At Budget Direct Insurance, we ask questions around the profile of the car, how the car is being used and who uses the car to ensure customers get the best price that is customised to their needs. Most insurers do require customers to update them if things change (materially) during the term of the policy. Please rest assured that we review each and every claim to the merits of its case and the underwriting requirement of naming household members is not a “gimmick” to find ways to decline a claim.

We understand you spoke with our Customer Care executive and hope you are happy with our clarification around the naming of household members. Thank you for insuring with us!
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LH
Lim Quee Hong
7 years ago
Date d'achat : 28/06/2017
Ce que Lim Quee Hong a dit à propos de Budget Direct Insurance:
Fast quotation and responsive of follow up with potential customer .
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MC
Ma Li Chua
7 years ago
Date d'achat : 28/06/2017
Ce que Ma Li Chua a dit à propos de Budget Direct Insurance:
The call center rep responding to me was efficient and knowledgeable.
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Client de confiance
7 years ago
Date d'achat : 16/06/2017
Best Deal in Town, Efficiency (Instant price calculator) & Excellence online purchase (Hassle Free)
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Client de confiance
7 years ago
Date d'achat : 18/06/2017
Fairly straightforward process and very reasonable quote.
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Client de confiance
7 years ago
Date d'achat : 22/06/2017
Self service is straight forward and easy to use
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À propos de Budget Direct Insurance
Budget Direct Insurance is the trading name of Auto & General Insurance (Singapore) Pte. Limited, which is licensed by the Monetary Authority of Singapore ("MAS"). We are bound by MAS regulations and requirements for insurers. We're part of an international insurance group which provides insurance solutions for millions of policyholders worldwide. The Group includes one of the largest direct personal lines insurers in South Africa and one of the largest personal lines insurance intermediaries in the United Kingdom. The Group is headquartered in the British Isles, generates more than US$2b in annual revenues, and operates from offices across four continents. At Budget Direct Insurance, we're making it easier for Singaporeans to buy quality cover at cheaper prices.
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+65 6221-2111
190 Clemenceau Avenue, #03-01, Singapore Shopping Centre, Singapore, Central Region, 239924, Singapore
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À propos de Budget Direct Insurance
Budget Direct Insurance is the trading name of Auto & General Insurance (Singapore) Pte. Limited, which is licensed by the Monetary Authority of Singapore ("MAS"). We are bound by MAS regulations and requirements for insurers. We're part of an international insurance group which provides insurance solutions for millions of policyholders worldwide. The Group includes one of the largest direct personal lines insurers in South Africa and one of the largest personal lines insurance intermediaries in the United Kingdom. The Group is headquartered in the British Isles, generates more than US$2b in annual revenues, and operates from offices across four continents. At Budget Direct Insurance, we're making it easier for Singaporeans to buy quality cover at cheaper prices.