Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur CruiseKings | Avis sur le service client de https://www.feefo.com/reviews/cruisekings | Feefo

Afficher tous les 2,560 commentaires

Mrs Crookston

Penkridge

4 months ago

Date d'achat : 15/05/2024

Ce que Mrs Crookston a dit à propos de CruiseKings:

Always first class. We never use anyone else.

Melissa Gambles

CruiseKings

3 months ago

Dear Mrs Crookston, Thank you so much for reviewing our service. It gives us much pleasure to know that you've chosen to book with us once again and we are truly grateful to know that Cruise Kings are your experts of choice when searching for a cruise. We appreciate the 5 star rating and value your kind words of praise for our team. Thank you, and we hope to assist you again soon. Kind regards, Melissa Gambles Cruise Kings.

Mrs Crookston

3 months ago

You advertised that anyone booking by 21 May would receive a hamper. We haven’t had ours yet.

Melissa Gambles

CruiseKings

3 months ago

Dear Mrs Crookston Please accept my apologies for the delay in receiving your hamper. We have addressed this with our hamper provider today and expect that your hamper will arrive within the next week. Kind Regards Melissa Gambles CruiseKings

Mrs Crookston

3 months ago

Thank you so much.

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Mr Miller

Musselburfgh

3 months ago

Date d'achat : 27/05/2024

Ce que Mr Miller a dit à propos de CruiseKings:

very good service and excellent advice from the operator who took our booking. Great rates and not pushed to close the sale.

Melissa Gambles

CruiseKings

2 months ago

Dear Mr Miller, Thank you for sharing your positive feedback on our service. We are so happy to hear that you had an excellent booking experience with us recently and it was our pleasure to be able to assist you. Our team enjoys doing what they do because of customers like you. We look forward to the next time we are able to assist you. Kind regards, Melissa Gambles Cruis Kings

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Mrs Sayer

Wigan

3 months ago

Date d'achat : 01/06/2024

Ce que Mrs Sayer a dit à propos de CruiseKings:

Always good no problems so far

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Mr Gordon

Uckfield, East Sussex

3 months ago

Date d'achat : 29/05/2024

Ce que Mr Gordon a dit à propos de CruiseKings:

Good customer service :)

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Mrs Broadhead

Alicante

4 months ago

Date d'achat : 15/05/2024

Ce que Mrs Broadhead a dit à propos de CruiseKings:

Used them numerous times. They are knowledgeable, professional and always polite and friendly. BEST TRAVEL COMPANY WE HAVE DEALT WITH FOR A LONG TIME

Melissa Gambles

CruiseKings

3 months ago

Dear Mr Broadhead, We sincerely appreciate you taking the time to share your experience with us and we thank you for the 5 star rating. It gives us much pleasure to know that you've chosen to book with us again and we are grateful for your kind words of praise for our hardworking team here at Cruise Kings. We enjoy doing what we do because of customers like you! Thank you. Kind regards, Melissa Gambles Cruise Kings

Mrs Broadhead

3 months ago

Booked again with them. Absolute 1st class

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Mr Horrocks

Chorley Lancashire

3 months ago

Date d'achat : 01/06/2024

Ce que Mr Horrocks a dit à propos de CruiseKings:

Naomi is very helpful, efficient and polite. She obtained the best offer available to us and when dealing with cruise kings we always deal with Naomi.

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Client de confiance

3 months ago

Date d'achat : 28/05/2024

I rang just to enquire about a cruise in Aug 25 and was so impressed with the service kindness and knowledge of Debbie South I booked there and then . To be honest the price would have been the decidi

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Paloma

Kent

3 months ago

Date d'achat : 02/06/2024

Ce que Paloma a dit à propos de CruiseKings:

Very friendly and helpful concerning my booking. Great price. We are having a cruise and stay and the rep took time to look at reviews before recommending a hotel pre cruise according to our needs .

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Client de confiance

3 months ago

Date d'achat : 30/05/2024

Alana has been very helpful, changed my original booking and was dealt with very efficiently, would definitely recommend.

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Client de confiance

3 months ago

Date d'achat : 30/05/2024

Excellent customer service helped get the best deal for our cruise and kept us updated as everything was checked out. Very helpful.

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À propos de CruiseKings

Here at CruiseKings, we know what we’re talking about. We should do – we’ve been in the business for over 50 years. Many of our guests come back year after year for all their cruise holidays. It's our expert advice, our attention to detail, our flexibility and our quality portfolio of unique cruise holidays that sets us apart from the rest. The difference is clear – when you book with us you’ll feel assured that you’ve booked a quality cruise holiday that is as individual as you are.

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0800 197 8050

35-37 Carrick Street, 3rd Floor, Ayr, Ayrshire, KA7 1NS, United Kingdom

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

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CruiseKings Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?