Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Ebuyer | Avis sur le service client de https://www.feefo.com/reviews/ebuyer | Feefo

Afficher tous les 469,504 commentaires

Adam

London

9 days ago

Date d'achat : 03/09/2024

Satisfait(e) de la livraison

Recommande

Ce que Adam a dit à propos de Ebuyer:

Incredible customer service, super quick and they reply emails quickly!

Tiffany

Ebuyer

4 days ago

Hi Adam, Thank you for sharing your feedback. We are very proud of the customer service team we have here at Ebuyer so we are thrilled to see you describe the service experienced to be incredible. We are very thankful for your custom! Kind Regards, Tiff

Avis sur des produits

Client de confiance

9 days ago

Date d'achat : 12/09/2024

Insatisfait(e) de la livraison

Ne recommande pas

Ebuyer sent the wrong product. Had to send it back and was told the correct product would be sent. A few days later, I was told that they do not do the correct product so would not be sending.

Tiffany

Ebuyer

4 days ago

Good Afternoon, Thanks for sharing your feedback. I am very sorry that the item you received was incorrect, this does look like it was an incorrect listing on our website which is not acceptable so I do really understand your frustration. I can see your refund has been processed and I do really inconvenience caused. Kind Regards, Tiff

Client de confiance

9 days ago

Date d'achat : 06/09/2024

Satisfait(e) de la livraison

Recommande

Easy to deal with. Purchase was simple and finance sorted very quickly. A query I had was dealt with effectively and quickly.

Tracy

Ebuyer

5 days ago

Good morning, Thank you for sharing your 5* feedback. It is really great to hear you have had an overall brilliant experience. We do appreciate your custom! Kind regards, Tracy

Avis sur des produits

Ross

9 days ago

Date d'achat : 11/09/2024

Satisfait(e) de la livraison

Recommande

Ce que Ross a dit à propos de Ebuyer:

Easy to order, quick delivery

Tracy

Ebuyer

5 days ago

Hi Ross, We appreciate you taking the time to leave your feedback. It is great to hear how happy you have been with our ordering process, and our fast dispatch. Kind regards, Tracy

Avis sur des produits

Peter

Bristol

9 days ago

Date d'achat : 05/09/2024

Satisfait(e) de la livraison

Recommande

Ce que Peter a dit à propos de Ebuyer:

Products delivered on time and as expected. Their website system perhaps feels a little old, but that was no barrier to me placing or tracking my order.

Tracy

Ebuyer

5 days ago

Hi Peter, Thank you for your feedback. It's brilliant to hear your order arrived to you on time. We appreciate all customers feedback, please be assured this will be reviewed internally. Thank you for your custom! Kind regards, Tracy

Avis sur des produits

Jack

London

10 days ago

Date d'achat : 11/09/2024

Satisfait(e) de la livraison

Ce que Jack a dit à propos de Ebuyer:

very good.

Tiffany

Ebuyer

4 days ago

Hi Yeung, Thanks for your feedback. It is good to know that you would describe our services to be very good. We really value your custom! Kind Regards, Tiff

Avis sur des produits

Mr Steven

Nottingham

10 days ago

Date d'achat : 11/09/2024

Satisfait(e) de la livraison

Recommande

Ce que Mr Steven a dit à propos de Ebuyer:

Super fast hostory

Tiffany

Ebuyer

4 days ago

Hi Steven, Thanks for sharing your feedback. We are pleased that you would describe our services to be five stars! Kind Regards, Tiff

Avis sur des produits

Naj

Leeds

10 days ago

Date d'achat : 11/09/2024

Satisfait(e) de la livraison

Recommande

Ce que Naj a dit à propos de Ebuyer:

Great supplier, excellent service and items delivered on time.

Tracy

Ebuyer

5 days ago

Hi Naj, Thank you for your 5* feedback. Its great to hear you have had an overall brilliant experience with Ebuyer. We hope to see you shop with us again soon. Kind regards, Tracy

Avis sur des produits

dave

Carshalton

10 days ago

Date d'achat : 11/09/2024

Satisfait(e) de la livraison

Recommande

Ce que dave a dit à propos de Ebuyer:

Have been using ebuyer for some time now and they have never let me down with great service and quick delivery.

Tracy

Ebuyer

5 days ago

Hi Dave, Thank you for sharing your feedback.A quick and reliable service is exactly what we want to provide to every one of our customers, we are very happy that this was your experience! Kind regards, Tracy

Avis sur des produits

Client de confiance

10 days ago

Date d'achat : 09/09/2024

Satisfait(e) de la livraison

Recommande

Excellent service delivered when promised.

Tracy

Ebuyer

5 days ago

Good morning, Thank you for taking your time to share your feedback.We are well known for our fantastic fast delivery services, we are so pleased that this was your experience!We hope to see you return again soon. Kind regards, Tracy

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À propos de Ebuyer

Ebuyer is one of the largest independent online electrical retailers, offering a wide range of consumer electronics including laptops, Tablets, gaming peripherals, computer storage and components.

Tout lire

01430 433 731

Ferry Road, Howden, DN14 7UW, United Kingdom

Assistance à la clientèle

Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Pourquoi faire confiance aux avis de Feefo ?

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Ebuyer Commentaires

Kingston NV2 1TB M.2 Internal SSDProduct is great! Easy to slot into laptop, and to reformat within the laptop (though it did take a youtube video to figure that out)...Voir le site Internet du produit

Lenovo IdeaPad Gaming 3 15ACH6 15.6 Inch Gaming Laptop - AMD Ryzen 5 5500H, RTX 2050Great machine. Does exactly as defined.Voir le site Internet du produit

Crucial P310 1TB M.2 Internal SSDCannot rate reliability as in use for mere hours. Bought for use with a Raspberry Pi 5, and this is now installed and working.Voir le site Internet du produit

ASUS ZenWiFi XD4 Plus AX1800 Dual Band Mesh Wifi Router - 3 Pack, WhiteSlick piece of kit, that blends easily into the home. Clear light system to indicate status, and very easy to set up with the app. Signal doesn't fee...Voir le site Internet du produit

ASUS ZenWiFi XD4 Plus AX1800 Dual Band Mesh Wifi Router - WhiteThe product looks beautiful, but the wifi signal range is thinner than expectedVoir le site Internet du produit

AMD Ryzen 5 5600G Processor with Radeon GraphicsAmazed at the power of this, definitely recommendVoir le site Internet du produit

Kingston DataTraveler Kyson 128GB USB-A USB StickGreat USB driveVoir le site Internet du produit

WD Blue SN580 2TB M.2 Internal SSDGreat product easy to installVoir le site Internet du produit

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?