Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Lumina Energy Commentaires

https://www.luminaenergy.co.uk/

Classé

Exceptionnel

At Lumina Energy our mission is to help your company manage its business energy more effectively and efficiently.

Service

avis au cours de l’année écoulée

Afficher tous les 38 commentaires

Client de confiance

4 days ago

Date d'achat : 02/08/2024

Simon is always really helpful.

Customer Support

Lumina Energy

3 days ago

Thank you very much for your feedback and kind words about our Account Manager, Simon. We look forward to working with you again.

Voir le commentaire complet du client

Whelans

Blue Town

5 days ago

Date d'achat : 27/08/2024

Ce que Whelans a dit à propos de Lumina Energy:

Hi, Sally Paterson has been our agent dealing with all our gas and electric utility bills for approximately 3 years now and is still getting us excellent deals and what we like is she is always at the

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Customer Support

Lumina Energy

5 days ago

Thank you very much for your feedback about our Energy Consultant Sally, we're so pleased you are happy with the service from Lumina Energy and we look forward to continuing to work with you.

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Client de confiance

25 days ago

Date d'achat : 09/08/2024

Ian was extremely professional and knowledgeable. He is friendly and always just a phone call away. He was able to find a contract that perfectly suited our needs.

Customer Support

Lumina Energy

20 days ago

Thank you very much for your feedback regarding working with Ian and Lumina Energy. We look forward to working with you again in the future.

Voir le commentaire complet du client

Client de confiance

1 month ago

Date d'achat : 19/07/2024

Ashley took the pain out of tendering for new utility suppliers. He was informative, helpful and happy to answer the many questions I had. He was happy to re-quote when I gave him different criteria

...

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Customer Support

Lumina Energy

1 month ago

Thank you so much for your feedback on working with us, particularly our Account Manager Ashley. We're pleased you were happy with the service and we look forward to working with you again in the future.

Voir le commentaire complet du client

Client de confiance

1 month ago

Date d'achat : 01/07/2024

Helpful, honest and prompt.

Customer Support

Lumina Energy

1 month ago

Thank you very much for your feedback. We look forward to working with you again in the future.

Voir le commentaire complet du client

Client de confiance

1 month ago

Date d'achat : 01/07/2024

Helpful, honest and prompt.

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Client de confiance

1 month ago

Date d'achat : 01/07/2024

Helpful, honest and prompt.

Voir le commentaire complet du client

KM Media Group Limited

Medway

2 months ago

Date d'achat : 21/06/2024

Ce que KM Media Group Limited a dit à propos de Lumina Energy:

professional advice and efficient admin

Customer Support

Lumina Energy

2 months ago

Thank you very much for your feedback. We look forward to working with you again in the future.

Voir le commentaire complet du client

Joe Seals

Nottingham

2 months ago

Date d'achat : 30/04/2024

Ce que Joe Seals a dit à propos de Lumina Energy:

Michelle had an honest straight talking approach to electricity contract renewal and produced results exceeding our expectations. Highly recommended.

Customer Support

Lumina Energy

2 months ago

Thank you very much for your feedback, especially for our team member Michelle. We're so pleased you enjoyed your experience working with us and we look forward to working with you again in the future.

Voir le commentaire complet du client

Client de confiance

3 months ago

Date d'achat : 21/05/2024

Nothing is too much trouble for Ian. He deals with any problems I have swiftly.

Customer Support

Lumina Energy

3 months ago

Thank you very much for your feedback and your kind words about our energy consultant, Ian. We look forward to working with you again in the future.

Voir le commentaire complet du client

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À propos de Lumina Energy

Established in 2012, Lumina Energy help businesses across the UK source new business energy contracts, manage their energy usage for efficiently and help create Carbon Reduction Plans for achieving net-zero. We make business energy hassle and stress free enabling you to spend time on what really matters, your business.

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01622 236 888

1 Abbey Wood Rd, Kings Hill, West Malling, Kent, ME19 4YT, United Kingdom

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