Thank you for sharing your feedback with us, and we're delighted to hear that you enjoy our coffee. We sincerely apologise for any inconvenience you experienced regarding communication.
We truly value your input, and we're sorry to hear that you did not receive a response to your message. Our goal is to provide prompt and attentive responses to all our customers, and we regret falling short of your expectations in this instance.
Regarding your subscription preferences, we understand your concerns about postage costs affecting the freshness of your coffee. We appreciate your feedback on this matter, and rest assured, we take the quality and freshness of our coffee very seriously, and we are constantly exploring ways we can provide the best possible experience to our subscribers.
We have also reached out to you via email to address any outstanding concerns. If there's anything else we can assist you with, please don't hesitate to let us know. Your satisfaction is our top priority, and we're here to help in any way we can.
Thank you for bringing this to our attention, as it helps us identify areas where we can enhance our service offerings. Thank you once again for choosing Rave, and we look forward to serving you again in the future.