Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Rose & Grey | Avis sur le service client de https://www.feefo.com/reviews/rose-grey | Feefo

Afficher tous les 2,096 commentaires

Client de confiance

3 days ago

Date d'achat : 25/08/2024

Very happy with them and love the product.

Joanna

Rose & Grey

1 day ago

Hello Thank you for providing us with such lovely feedback - We look forward to welcoming you to our site again soon! Love from all at Rose & Grey x

Avis sur des produits

This tablecloth caught my eye immediately as I collect blue and white striped Cornishware and the colours and style are a perfect match. Have used it already to make the kitchen table look good with

...

Tout lire

Joanna

Rose & Grey

1 day ago

Hello Thank you for providing 5* feedback on our lovely Blue Vintage Striped Tablecloth - We're so pleased to hear that you love it as much as we do. I'm sure it will provide the perfect place for your home-made cakes. Love from all at Rose & Grey x

Client de confiance

4 days ago

Date d'achat : 21/08/2024

I have returned this item as it was the wrong size - I used your courier service to return the item at a cost of £10.00 however as yet I have not received a refund for the item - the item was returned

...

Tout lire

Joanna

Rose & Grey

1 day ago

Hello, Thank you for your review - We're so sorry to hear that your refund took a little longer to arrive. We strive to process returns and refunds as quickly as possible however, it can take slightly longer during busy periods in our warehouse. We can see that your refund has now been successful. We look forward to welcoming you back to the site soon. Love from all at Rose & Grey x

Sue Walton

9 days ago

Date d'achat : 21/08/2024

Ce que Sue Walton a dit à propos de Rose & Grey:

Extremely well packaged and very speedy service, thank you.

Joanna

Rose & Grey

1 day ago

Hello Thank you so much for highlighting our speedy service - We always strive to deliver excellent service and we're pleased to see that it's being noticed. We look forward to welcoming you back to the site soon. Love from all at Rose & Grey x

Avis sur des produits

Client de confiance

9 days ago

Date d'achat : 20/08/2024

Great service

Avis sur des produits

Love the blue tables. I already have the small Green one in my bathroom.They are very stylish and just finish of my lounge.

Supports médiatiques téléchargés

Voir tous les supports médiatiques (1)

Joanna

Rose & Grey

1 day ago

Hello Arlene Thank you for leaving such a positive review! We are so pleased to hear that you're happy with your order and we look forward to welcoming you back on the site soon! Love from all at Rose & Grey x

Client de confiance

10 days ago

Date d'achat : 17/08/2024

Very helpful and friendly

Joanna

Rose & Grey

1 day ago

Hello Sarah Thank you so much for your kind words - We value each and every one of our Rose & Grey customers and always strive to provide great service! Love from all at Rose & Grey x x

Avis sur des produits

Ann

Edinburgh

10 days ago

Date d'achat : 20/08/2024

Ce que Ann a dit à propos de Rose & Grey:

Very quick delivery and the customer service was quick to respond when needed. Item was as described. Will definitely order from them again.

Joanna

Rose & Grey

1 day ago

Hello Ignatz Thank you so much for your 5* review. We're so pleased that you're happy with your order and we look forward to having you shop with us again soon! Love from all at Rose & Grey x

Avis sur des produits

Client de confiance

11 days ago

Date d'achat : 18/08/2024

Really helpful, even to chasing up the delivery company

Joanna

Rose & Grey

1 day ago

Hello Thank you for your 5* review. We're always here and happy to help :) Love from all at Rose & Grey x

Avis sur des produits

Rosie

London

11 days ago

Date d'achat : 18/08/2024

Ce que Rosie a dit à propos de Rose & Grey:

Speedy service and delivery

Joanna

Rose & Grey

1 day ago

Hello Matthew Thank you so much for leaving us a 5* review. We always strive to provide the best service and we are so pleased to hear that you're happy! We look forward to welcoming you back on the site again soon! Love from all at Rose & Grey x

Avis sur des produits

Great comms, speedy delivery (earlier than expected), amazing quality sofa - we love the colour! Would definitely buy from Rose & Grey again.

Supports médiatiques téléchargés

Voir tous les supports médiatiques (2)

Joanna

Rose & Grey

1 day ago

Thank you for your 5* review on our Penny Sofa. We're so pleased to hear that you're happy with everything - The sofa looks absolutely beautiful, what a gorgeous colour you have chosen too! We hope that many cups of teas are endured on there! Love from all at Rose & Grey x

Client de confiance

12 days ago

Date d'achat : 18/08/2024

Beautifully made stool. Top quality.

Joanna

Rose & Grey

1 day ago

Hello Thank you so much for your 5* review. We're pleased to see that you're happy with everything. Love from all at Rose & Grey x

Avis sur des produits

Client de confiance

12 days ago

Date d'achat : 15/08/2024

Very easy and came on time - no issues.

Joanna

Rose & Grey

1 day ago

Hello Thank you for your review! We're pleased to hear that your order arrived on time and that the shopping experience ran smoothly! We hope to see you back on our site again soon! Many thanks, Emily x

Avis sur des produits

Vous n’avez pas été invité(e) à fournir un avis ?

À propos de Rose & Grey

Love the space you're in with Rose & Grey- an inspiring UK online boutique that brings together a gorgeous range of contemporary furniture, vintage homeware and beautiful designer gifts. Carefully selected and globally sourced, the full range of homeware embraces our best selling velvet furniture , distressed leather furniture, as well as mirrors, art prints, wallpapers, wall-art, storage, lighting, rugs, cushions and gifts.

Tout lire

0161 926 8763

31 Atlantic Street, Altrincham, Cheshire, WA14 5FA, United Kingdom

Assistance à la clientèle

Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Pourquoi faire confiance aux avis de Feefo ?

En savoir plus sur Feefo

Rose & Grey Commentaires

Blue Vintage Striped TableclothThis tablecloth caught my eye immediately as I collect blue and white striped Cornishware and the colours and style are a perfect match. Have used it...(2) commentaires en plus sur ce produitVoir le site Internet du produit

Blue Vintage Striped TableclothLovely wide, clear blue stripes and thick cotton cloth.(2) commentaires en plus sur ce produitVoir le site Internet du produit

White & Pink Stripe Bud VaseReally pretty vase and a very sensible shape!(1) commentaires en plus sur ce produitVoir le site Internet du produit

Medium Blue Kate Side TableLove the blue tables. I already have the small Green one in my bathroom.They are very stylish and just finish of my lounge.(2) commentaires en plus sur ce produitVoir le site Internet du produit

Amuse La Bouche Olive Green Candy Stripe Ruffle CushionBeautiful cushion covers very happy with them(1) commentaires en plus sur ce produitVoir le site Internet du produit

Mustard Made Lockers - The Lowdown Locker - Mustard YellowThe locker is perfect and stylish. The mustard colour is just the right shade and adds a pop of colour to the space. It comes securely packed and it's...(3) commentaires en plus sur ce produitVoir le site Internet du produit

PRE ORDER Weathered Oak StoolAn exceptionally comfortable stool. So much so we bought extra ones ! The design and materials make for a very impressive addition to the kitchen....(34) commentaires en plus sur ce produitVoir le site Internet du produit

Penny Sofa 3 Seater With 2 Seat Cushion in Brushed Cotton ReefGreat comms, speedy delivery (earlier than expected), amazing quality sofa - we love the colour! Would definitely buy from Rose & Grey again....(1) commentaires en plus sur ce produitVoir le site Internet du produit

PRE ORDER Weathered Oak Stool(34) commentaires en plus sur ce produitVoir le site Internet du produit

Nude Diamond Pattern Rug(1) commentaires en plus sur ce produitVoir le site Internet du produit

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?