Stay in a Pub Commentaires

Hi Jim - Good to chat with you today and i am pleased we have been able to resolve things and you are now happy. We are sorry for the frustrations you experienced and hope you enjoy your stay at The Embankment. Don't hesitate to message info@stayinapub.co.uk if you would like any recommendations in the future.

Hi Alan - Thank you very much for your fantastic review and we are so pleased to hear that you love pubs and enjoy using our website too. We are working hard to add lots more choice (several new pubs going live by the end of November) and if you would ever like a recommendation don't hesitate to ask and we will be happy to help - just send an e mail to info@stayinapub.co.uk and one of the team will be in touch. Please do mention us to friends, family and work colleagues who have an interest in pubs. Thanks again, we love hearing from our customers.

Thank you for taking the time to leave a review, we love hearing from our customers. We were pleased to hear you enjoyed the website content which we curate ourselves. With regards your frustrations could you send us some further details so we can forward this valuable feedback to our technical team - a couple of useful pieces of info we would like are the browser you use and the device you used to research the website. Could you send this please to; info@stayinapub.co.uk. Our Instagram feed is a great place to also be inspired and do sign up for a newsletters - we don't bombard you, but if you love pubs they are a great way to keep up to date.

Thank you Connor for your positive comments. We are so pleased to hear that your user experience was an enjoyable one.

Hi Katy - Lovely to chat with your this morning. We were so pleased to hear that our friends at The Bell got in touch with you after you made your booking and i am sorry that our booking confirmation would have in all likelihood found its way into your junk folder. Don't hesitate to get in touch with us if you would like our help, support or a recommendation and we look forward to receiving your feedback about your user experience via e mail so we can discuss this with the team.

Thanks Sue for sending such a glowing review and enjoying your shopping experience. The good news is we are working very hard to add more choice too, with lots of new pubs scheduled to go live in the coming months. We hope you have a fabulous pub stay.

Dear Sue I am sorry that your booking has not been confirmed by the Richard Onslow despite availability showing on the Stay in a Pub website. We are looking into this as a matter of urgency and will get back to you as soon as we have found out why this has happened. In the meantime, I hope that you have managed to secure another room for tonight. Kindest regards Sophie Braybrooke

Dear Sue - Stay in a Pub would like to sincerely apologise for your recent disappointing and frustrating shopping experience. It is important to stress that this situation is incredibly rare and we are currently working with the pub group who own The Richard Onslow to resolve a technical issue quickly. We have been in regular contact with them since the weekend, and were so pleased to hear that you found alternative accommodation. If you would like any recommendations in the future do please e mail info@stayinapub.co.uk and one of the team will do all we can to help.