Thanks for your feedback and custom. Whilst we totally understand your comment, the reality is that Covid has changed everything and not just for us.Some of our competitors have gone totally online or even gone out of business entirely.
We do hope that at some point things might be more 'conventional' but suspect that those days are fully over. Nonetheless if you had been shopping with us this week - during what we know as 'Fermob Week' we are actually open in the sense you describe - see
https://www.worm.co.uk/pages/shop-information for times. Based on the results this week we will look to do periodic openings in the future and will certainly let our local customers know about it.