SportsShoes.com Commentaires

Good Afternoon Richard, Thank you for leaving a review. I am really sorry to hear of your experience. As the payment for the return postage is with the return company you used, we do not have your card details and can only refund via paypal for security reasons. I can understand how this may make you feel however not to worry, once you receive the refund from us in your paypal account you have complete control over this. You can transfer the payment to your bank. Thank you again for sharing your feedback. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. Kind regards, Aneela

Good Afternoon, Thank you for leaving this review. I am really sorry to hear of what has happened. We have looked into this with our warehouse department to ensure a mistake of this nature does not happen again. I appreciate you challenging us and holding us accountable so that we can fix this issue. Take care and enjoy the rest of your day. Kind regards, Aneela

Good Afternoon Renier, Thank you for taking the time to leave a review. I am really sorry to hear that the delivery of the parcel has disappointed you. We will get this looked into with the courier. We will do everything in our power to prevent this situation from occurring again. I'd like to thank you for bringing this matter to my attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. Should you need help in the future, please do not hesitate to contact me directly, as I will be very happy to assist you personally with anything you need. Kind regards, Aneela