Thank you for your feedback. I am sorry to hear that the goods ordered do not suit your requirements, and that the size guide on our site was not satisfactory. We constantly work on this information so that we can keep improving. Our customer service team are more than happy to help answer any queries you may have regarding products. As soon as we have your goods back with us, we will process your requirements as quickly as possible.
Please let me know if there is anything more that we can do to help,
Kindest Regards,
Verity