Thank you for your feedback. We are sorry to hear that the shorts purchased are not as described, and hope they are fit for purpose for your triathlon. In regards to the email of confirmation, we are currently in liaison with our IT Department to look into any problems that are occurring. You should receive one email to state your order reference number and a second to confirm the shipment of your parcel. However, our customer service team are more than happy to help you with any queries you may have at any stage of your order.
I hope this is of help,
Kindest Regards
Verity
