Good Afternoon,
Thank you for taking the time to leave a review.
I am sorry to hear of your experience. I have checked the correspondance and can see that there was a discrepancy with the size you requested. Again, I would like to apologise for this. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
Should you need help in the future, please do not hesitate to contact me directly, as I will be very happy to assist you personally with anything you need. Take care and have a good day.
Kind regards,
Aneela