Good Afternoon,
Thank you for taking the time to leave a review.
I am really sorry these shoes were not what you needed. I can see that you wore the item for 5 days before notifying us you would like to return them. Our returns policy states we can only accept the shoes back in a perfect unworn condition. You can wear the shoes to try on, as you would in a store however you cannot actually use the shoes.
I am sorry that I was unable to help you further with this, however we will be happy to help you find a more suitable shoe that matches you needs.
Thank you again for providing some feedback. Take care and have a good day.
Kind regards,
Aneela