We are sorry you are disappointed with our service on this occasion, however we have tried to contact you by phone and email since you placed your order to discuss your typed note regarding Saturday Delivery. Charges for this service are pretty standard with courier companies, hence the extra cost required and the reason for us trying to contact you. Your order automatically qualified for free delivery Monday to Friday of course. We would be grateful if you could contact us directly to advise how you would like us to proceed with your order, either by replying to our previous email or by phone. We look forward to hearing from you